

Strategic Quality Assurance and Engineering Leader with 14+ years of experience driving QA transformation, automation architecture, and digital modernization in banking and financial services. Expert in designing robust, scalable test automation frameworks for web, mobile web, and native applications using Python, Robot Framework, and Selenium. Proven track record in leading cross-functional teams, collaborating with senior executives, and delivering data-driven QA metrics and dashboards for executive decision-making. Strong foundation in software development (Java, J2EE) and hands-on experience in Agile, Waterfall, and hybrid SDLC models.
• Lead QA automation strategy for CIBC’s digital banking modernization across desktops, mobile web, and native mobile platforms.
• Designed and maintained CORE automation frameworks using Python/Selenium and Appium with Robot Framework.
• Sound experience in designing robust and scalable test automation frameworks for web, mobile web, and native applications using Robot Framework and Python.
• Collaborated with upstream and downstream lines of business to design a scalable, end-to-end automation framework for the Digital line of business.
• Worked closely with senior executives to define QA dashboards and metrics (e.g., Transformation Deck, KPI metrics, Team Velocity) to support strategic decision-making.
• Entrusted with the smooth management of gating processes, ensuring seamless merging of automation scripts from feature to release branches.
• Managed a team of 4–5 QA engineers, overseeing task prioritization, training, and dashboard reporting to senior leadership.
• Conducted feasibility analysis, estimation, and planning for automation initiatives.
• Developed custom Python libraries and Robot keywords to extend automation capabilities.
• Supported CI/CD integration via Jenkins and GitHub; performed admin operations and troubleshooting.
• Coordinated with offshore teams and led resource planning and monthly billing operations.
• Delivered automation solutions across multiple CIBC lines of business: Digital, Wealth Management, Mortgage & Lending, Infrastructure, and Control Room Databases.
• Performed data analysis and built QA metrics using JIRA extracts, macros, and pivot tables to generate executive summaries.
Test automation using UFT 12.5, VB scripting, test management using HP ALM.
Involved in automation feasibility study, automation scripting, release regression testing, reporting metrices etc.
Review of scripts for sign-off and roll-out to the concerned teams for execution.
Debugging failed scripts and troubleshooting script related issues.
Used TFS for Source Code management of automation scripts.
Training and induction of new hires
Facilitated workshops and training sessions to enhance team collaboration and knowledge transfer among stakeholders.
Early career experience in application development using Core Java, J2EE (Struts 2.0), SQL, and PL/SQL.
· Microsoft certified – Azure Data Scientist Associate certification
· Ascent Leadership Program
· SCJP – Sun Certified Java Programmer
· Patent Holder – System and Method for Managing Role-Based Access Controls of Users (Publication No: 20140090026)