Manmeet Singh
Hamilton,ON
Summary
Adept at navigating high-stress situations, I enhanced customer loyalty and resolved disputes with empathy during my tenure at Circle K. My proficiency in Microsoft Excel and exceptional problem-solving abilities led to efficient resolution of escalated calls, boosting customer satisfaction and repeat business without exceeding a 55-word limit.
Overview
1
1
year of professional experience
Work History
Coustmer Service Representative
Circle K
05.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Business General - Business
Mohawk College of Applied Arts And Technology
Hamilton, ON08.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Payment Processing
- Microsoft Excel
- Paperwork Processing
Languages
English
Full Professional
Timeline
Coustmer Service Representative
Circle K
05.2023 - Current
Business General - Business
Mohawk College of Applied Arts And Technology
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