Summary
Work History
Education
Skills
LANGUAGES KNOWN
Timeline
CustomerServiceRepresentative

MANMEET KAUR MANN

Surrey,BC

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Work History

Sales Associate / Cashier

Just Cozy
  • As a Sales Associate and Cashier at Just Cozy, I assist customers with product selection, handle transactions efficiently, and ensure a welcoming shopping environment.
  • I also manage inventory, maintain store organization, and support promotional activities to enhance sales.

Sales Associate

Home Depot
  • I handle transactions at the checkout, process returns, and address customer concerns to ensure a positive shopping experience.
  • I ensure the sales floor is well-organized, stocked, and visually appealing.

Reindeer Education Tutoring Centre
  • Taught Math, English, and Art to children, building foundational skills and encouraging creativity.
  • Adapted lessons to meet individual learning needs through interactive methods.

Customer Assistant

We do Laundry - Drycleanera
- Current
  • Handle inquiries, provide care advice, and resolve complaints professionally.
  • Check clothing for stains, damage, and special care instructions.

Seasonal Sales Associate

The Cosmetic Company Store
- Current
  • Assist customers with product selection and provide beauty advice.
  • Maintain store appearance and manage stock/display of products.

Customer Service Representative

We Do Laundry - Drycleaners
11.2025 - Current
  • Managed customer inquiries via phone, email, and in-person interactions to ensure satisfaction.
  • Processed orders and payments efficiently using POS systems and order management software.
  • Resolved customer complaints by identifying issues and providing effective solutions.
  • Maintained cleanliness and organization of the service area to enhance customer experience.

Education

Master's - Leadership with Business

TRINITY WESTERN UNIVERSITY
01.2025

Master's - Arts, Education

MUMBAI UNIVERSITY
01.2015

Bachelor of Arts - Education & Political Science

MUMBAI UNIVERSITY
01.2012

Skills

  • Teaching Strategies Life
  • Skills Management
  • Student Management
  • Learning Objectives
  • Assessment & Feedback
  • Didactic Training
  • Leveraging Technology
  • Record Keeping
  • Reliable and punctual
  • Exceptional customer service
  • Cash handling
  • Multi-tasking strength
  • Retail store operations
  • Inventory tracking
  • Order processing

LANGUAGES KNOWN

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Marathi
Full Professional
Pursuing French A1 Level
Elementary

Timeline

Customer Service Representative

We Do Laundry - Drycleaners
11.2025 - Current

Sales Associate / Cashier

Just Cozy

Sales Associate

Home Depot

Reindeer Education Tutoring Centre

Customer Assistant

We do Laundry - Drycleanera
- Current

Seasonal Sales Associate

The Cosmetic Company Store
- Current

Master's - Arts, Education

MUMBAI UNIVERSITY

Bachelor of Arts - Education & Political Science

MUMBAI UNIVERSITY

Master's - Leadership with Business

TRINITY WESTERN UNIVERSITY

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MANMEET KAUR MANN