Hadia Arghoon

Handled high volume transactions efficiently while maintaining excellent customer service
Processed 100+ customer transactions per shift accurately and efficiently in a fast-paced retail environment
Maintained a clean, well-organized store environment to support a positive shopping experience
Resolved customer questions and concerns professionally, contributing to customer satisfaction and loyalty
Worked collaboratively with team members to ensure smooth store operations during busy periods

Answered phone calls and greeted clients professionally, ensuring a positive client experience.
Recorded client arrival and departure times and maintained accurate office records.
Organized legal documents, receipts, and case files with a high level of accuracy and confidentiality.
Created Excel spreadsheets to track expenses, taxes, and financial records.
Processed and organized over 6,000 receipts for client tax files.
Assisted with scanning, printing, copying, emailing, and managing legal documentation.
Observed criminal and corporate law case preparation and legal procedures.
Researched legal terminology and assisted in preparing case summaries.

Independently managed cafe operations during shifts, serving 40–70 customers per shift while maintaining efficient and friendly service.
Quickly and accurately counted drawers at start and end of each shift.
Built positive relationships with customers to increase repeat business.
Verified accuracy of daily sales by reconciling receipts, checks, and cash.
Closed the cafe independently by following all security, cash-out, and cleaning procedures.
Cleaned and sanitized cafe area, including counters, floors, and equipment, before closing.