MANJOT KAUR
Niagara-on-the-Lake
Summary
Motivated, adaptable, and customer-focused professional seeking a versatile role in customer service, events, hospitality, administrative support, or campus operations. Recognized for excellent communication, leadership, and problem-solving skills, with a strong commitment to delivering a positive experience for clients, students, and team members. Dedicated, reliable, and quick to learn new tasks in fast-paced environments.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Fat Bastard Burrito
Hamilton
01.2023 - 01.2024
- Provided exceptional customer service, welcoming guests and answering questions.
- Assisted with menu guidance, registrations, and special promotions.
- Handled cash transactions accurately and efficiently.
- Supported team members during peak hours and maintained cleanliness.
- Assisted new customers in understanding offers and promotions.
Event Helper
Community Cultural Fair
Brampton
01.2022 - 01.2023
- Assisted with setup, check-in, and guest support for large community events.
- Provided information, resources, and guidance to attendees.
- Collaborated with staff to ensure smooth operations and positive experiences.
- Encouraged engagement and participation through peer support.
Education
Diploma - General Business
Niagara College
Niagara-on-the-Lake, ONAdvanced Certificate - Computer Applications
IndiaSkills
- Customer Service
- Conflict Resolution
- Event Coordination
- Guest Support
- Cash Handling
- POS Systems
- Data Entry
- Record Keeping
- Office Support
- Computer Applications
- Team Collaboration
- Mentoring
- Verbal Communication
- Written Communication
- Relationship Building
- Adaptability
- Organization
- Detail Orientation
- Reliability
- Punctuality
- Commitment to Quality Service
Accomplishments
- Recognized for delivering outstanding customer experiences in a fast-paced setting.
- Successfully supported multiple community and campus events with positive feedback.
- Demonstrated leadership and initiative while mentoring new team members.
References
Available upon request
Volunteer Experience
Event Helper, Community Cultural Fair, Brampton, ON, 08/01/22, 07/31/23, Assisted with setup, check-in, and guest support for large community events., Provided information, resources, and guidance to attendees., Collaborated with staff to ensure smooth operations and positive experiences., Encouraged engagement and participation through peer support.
Timeline
Customer Service Representative
Fat Bastard Burrito
01.2023 - 01.2024
Event Helper
Community Cultural Fair
01.2022 - 01.2023
Diploma - General Business
Niagara College