Manjot Kaur
Scarborough,Canada
Summary
A driven professional with a strong commitment to delivering exceptional customer experiences. Skilled in resolving customer concerns, promoting solutions, and ensuring compliance with industry regulations. Experienced in achieving business objectives, fostering team effectiveness, and identifying opportunities for improvement. Committed to enhancing overall customer satisfaction and contributing to operational excellence. Good in Microsoft applications such as Word, Excel etc. Knowledge of more than one language as Punjabi, Hindi, and English.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Amica Unionville- Senior Living In Unionville
Markham, ON
08.2025 - 01.2026
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained accurate documentation of client progress and care delivered.
Personal Support Worker
Home
Scarborough, ON
01.2025 - 07.2025
- Assist clients with personal hygiene, including bathing, dressing, grooming, and toileting.
- Provided compassionate support to individuals with diverse needs and conditions.
- Support clients with feeding and dietary needs.
- Monitor and report changes in health, behavior, and overall well-being to healthcare professionals or family members.
- Assist with medication reminders and adherence to care plans.
- perform light housekeeping duties, such as laundry, cleaning and organising.
Supervisor
Feta and olives Mediterranean grill
Markham, Canada
04.2024 - 09.2024
- Supervised daily restaurant operations, including staff scheduling, inventory and ensuring exceptional customer service
Manager
Feta and olives Mediterranean grill
Toronto, Canada
04.2022 - 06.2023
- Managed daily restaurant operations, overseeing a team staff members
- Implemented and enforced standard operating procedures, ensuring consistent quality of service and food
- Conducted staff training, scheduling, and performance evaluations
- Maintained inventory control
- Resolved customer complaints and concerns promptly
Resident Assistant
Extendicare
Scarborough, Canada
05.2020 - 08.2020
- Provided compassionate care and support to elderly residents in a senior living facility
- Assisted with daily living activities, including bathing, dressing, grooming, and mobility
- Administered documented residents' health status
Education
Personal Support Worker
A1 Global College of Health, Business & Technology
Scarborough, ONBusiness -
St. Lawrence college
Toronto, ON12.2021
Secondary Education -
Punjab School Education Board
01.2018
Skills
- Friendly, positive attitude
- Problem-solving
- Time management
- Active listening
- Verbal communication
- Teamwork and collaboration
Certification
Personal support worker (PSW)
BLS certificate (Basic Life Support)
CPR
GPA ( Gentle Persuasive Approaches)
Languages
English
Bilingual or Proficient (C2)
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Personal Support Worker
Amica Unionville- Senior Living In Unionville
08.2025 - 01.2026
Personal Support Worker
Home
01.2025 - 07.2025
Supervisor
Feta and olives Mediterranean grill
04.2024 - 09.2024
Manager
Feta and olives Mediterranean grill
04.2022 - 06.2023
Resident Assistant
Extendicare
05.2020 - 08.2020
Business -
St. Lawrence college
Secondary Education -
Punjab School Education Board
Personal Support Worker
A1 Global College of Health, Business & Technology