Jessica Dame
Windsor,Canada
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Berkshire
10.2024 - 12.2024
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Documented behaviors in client medical records.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
McDonald’s Canada
11.2017 - Current
- Managed staff on shifts
- Trained crew and helped maintain procedures
- Pos training/back office training
Sutherland Global Services
04.2017 - 09.2017
- Working with customers
- Client care with billing
Spectrum Foster Care Services
07.2016 - 02.2017
- Taking care of children in foster care and maintaining the safety of the children
- Making plans of care and working with teams to support children in my care
- Working with children and supervisors to ensure life skills and independence
Tim Hortons
08.2014 - 07.2016
- Worked with customers and team to give quality service
- Customer centred service
Olivia DiMaio Childcare Centre
09.2014 - 11.2014
- Built up curriculum that was centred around childrens interests and needs
- Worked with families to ensure the needs of the children were met
- Cared for children12 and under
John McGivney Children’s Centre
04.2014 - 09.2014
- Built up curriculum that was centred around childrens interests and needs
- Worked with families to ensure the needs of the children were met
- Focus on rehabilitation and other services for children with exceptional needs
The Children’s House Montessori
12.2013 - 09.2014
- Built up curriculum that was centred around childrens interests and needs
- Worked with families to ensure the needs of the children were met
- Cared for children12 and under
Walkerville’s Play and Learn
09.2013 - 04.2014
- Built up curriculum that was centred around childrens interests and needs
- Worked with families to ensure the needs of the children were met
- Cared for children12 and under
Education
Personal Support Worker -
Anderson College
12.2024
BA (Honours) - Developmental Psychology and Criminology
University of Windsor
10.2020
Autism and Behavioural Science
St. Clair College of Applied Arts & Technology
Windsor, ON04.2016
Early Childhood Education
St. Clair College of Applied Arts & Technology
Windsor, ON04.2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Excellent communication
- Active listening
- Decision-making
- Problem resolution
Certification
- CERTIFICATION – CPR/First Aid/Food Handlers Certification
- Medical knowledge within the scope of a Personal Support Worker
- Communication skills while working with a team of medical professionals and clients
- Direct care support for clients and supporting client wants and needs
- Working well with medical professionals and others to ensure the proper care of clients
- Empathetic towards clients in all areas of the community
- Activity and curriculum building for all developmental stages of life
- Ability to manage a team and working with the needs of staff and clients equally
- Ability to communicate well with families
- Actively including the interests of clients and staff into the care plans of clients
- Working well with others
Timeline
Personal Support Worker
Berkshire
10.2024 - 12.2024
McDonald’s Canada
11.2017 - Current
Sutherland Global Services
04.2017 - 09.2017
Spectrum Foster Care Services
07.2016 - 02.2017
Olivia DiMaio Childcare Centre
09.2014 - 11.2014
Tim Hortons
08.2014 - 07.2016
John McGivney Children’s Centre
04.2014 - 09.2014
The Children’s House Montessori
12.2013 - 09.2014
Walkerville’s Play and Learn
09.2013 - 04.2014
BA (Honours) - Developmental Psychology and Criminology
University of Windsor
Autism and Behavioural Science
St. Clair College of Applied Arts & Technology
Early Childhood Education
St. Clair College of Applied Arts & Technology
Personal Support Worker -
Anderson College
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