Customer service representative experience with over 5 years in face-to-face customer service. Demonstrated expertise in customer service through hands-on experience in A&W restaurant. Experience with sales, troubleshooting, technical support and customer care. Experience with nail art and designs. Proficient in using Microsoft Office programs such as Word, Excel, Outlook and PowerPoint. Knowledgeable with major customer service software, handling customer complaints, and maintaining a positive and friendly disposition. Excellent communication and people management skills to add value to an organization. Practiced skills in management, marketing & sales. Ability to work under pressure and stressful conditions like good time management, decision making or any task to meet the deadline.