Navpreet Kaur
Prince George,BC
Summary
Self-directed, resourceful and passionate person looking for a position that will make a good team member. Experienced in creating interactive atmosphere to expedite supportive relationships. Experts at remaining calm and focused when managing multiple tasks and communicating with clients. Excellent oral and Written communication, listening ans management skills with strong attention to detail and superior work ethics.
Overview
5
5
years of professional experience
Work History
Customer Service
Hudson bay
Richmond, BC
04.2023 - 02.2024
- Emphasized fast, friendly customer service.
- Developed customer service procedures, policies and standards for customer service department.
- Monitored monthly customer service metrics for each customer service associate.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Developed and maintained exceptional customer service standards.
- Provided quality customer service and represented company.
- Assisted customers and provided excellent customer service.
Community Service Volunteer
Strive Living Society
Burnaby, BC
05.2023 - 11.2023
- Provided assistance to clients in need of food, clothing and other resources.
- Organized donation drives collecting items such as books, toys, clothes and furniture for those in need.
- Set goals and targets to prepare for and facilitate community workshops and meetings.
- Actively listened to individuals experiencing homelessness or poverty, offering emotional support where appropriate.
- Analyzed data to identify opportunity for improving supporting levels.
- Participating and contributing to planing process related to the individual's personal life plan.
Line Cook
Grand Trunk Tavern
Prince George, BC
05.2019 - 07.2020
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
Education
Associate of Arts - Psychology
Alexander College
Burnaby, BC05-2022
Skills
- Customer service excellence
- Food Distribution
- Computer Skills
- Flexible Schedule
- Event Setup
- Answering Phones
- Community Engagement
- Documentation And Reporting
- Teamwork and Communication
- Food Safety
- Ingredient Preparation
- Good work ethic
- Relationship building
- Problem solving
Timeline
Community Service Volunteer
Strive Living Society
05.2023 - 11.2023
Customer Service
Hudson bay
04.2023 - 02.2024
Line Cook
Grand Trunk Tavern
05.2019 - 07.2020
Associate of Arts - Psychology
Alexander College
Similar Profiles
Monica AndhavarapuMonica Andhavarapu
Associate at Hudson Bay Company, The Bay, Hudson Bay CenterAssociate at Hudson Bay Company, The Bay, Hudson Bay Center
Mersedeh RazaviMersedeh Razavi
Sales Associate at Hudson Bay Company, The Bay, Hudson Bay CenterSales Associate at Hudson Bay Company, The Bay, Hudson Bay Center
SHAGHAYEGH POURGHOLAMSHAGHAYEGH POURGHOLAM
Sales Associate at Hudson BaySales Associate at Hudson Bay