Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Maninderpal Singh

Surrey,BC

Summary

Dedicated food industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Swing Shift Manager

McDonalds Bates Restaurant ltd.
Vancouver, BC
09.2022 - Current
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.


Team Leader

McDonalds Bates Restaurant ltd.
Vancouver, BC
05.2022 - 09.2022
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Cross-trained and provided back up for customer service managers.

Crew Trainer

McDonalds Bates Restaurant ltd.
Vancouver, BC
12.2021 - 05.2022
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Crew Member

McDonalds Bates Restaurant ltd.
Vancouver , BC
01.2020 - 12.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Warehouse Associate

Grizzly Work Force
Surrey, BC
05.2019 - 03.2020
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Picker Packer

A52 Warehouse Inc.
Surrey, BC
09.2018 - 03.2019
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Education

2 Year Diploma - Human Resource Management

British Columbia Institute of Technology
Burnaby, BC
09.2018

Skills

  • Labor and Overhead Cost Estimation
  • POS Inventory System Operation
  • Database Interface and Query Software
  • Staffing and Sales Reporting
  • Fire Safety Regulations
  • Performance Improvement
  • Service Delivery Management
  • Equipment Maintenance
  • Shift Checklists
  • Monitoring Food Preparation
  • Safe Work Practices
  • Customer Satisfaction

Certification

- First-Aid level-1

- Food Safety Certification

- Serve it Right


Timeline

Swing Shift Manager

McDonalds Bates Restaurant ltd.
09.2022 - Current

Team Leader

McDonalds Bates Restaurant ltd.
05.2022 - 09.2022

Crew Trainer

McDonalds Bates Restaurant ltd.
12.2021 - 05.2022

Crew Member

McDonalds Bates Restaurant ltd.
01.2020 - 12.2021

Warehouse Associate

Grizzly Work Force
05.2019 - 03.2020

Picker Packer

A52 Warehouse Inc.
09.2018 - 03.2019

2 Year Diploma - Human Resource Management

British Columbia Institute of Technology
Maninderpal Singh