Maninder Kaur
Surrey,BC
Summary
Resourceful team player with strong interpersonal skills. Highly adaptive and reasonable with a positive attitude and open to new ideas. Energetic and motivated self-starter who needs minimal supervision. Assiduous personality with great organizational skills and committed to professionalism. Multilingual: can effectively communicate in English, Punjabi, and Hindi.
To acquire a position that gives me opportunities to accept challenges and create ideas in an organization where I can gain maximum exposure within a progressive company.
Overview
12
12
years of professional experience
Work History
Service Contract Administrator
BC Hydro (Temp)
12.2020 - Current
- Perform administrative tasks on a large volume of contracts and invoices including reviewing and verifying completeness and accuracy of information to support ongoing management of contracts
- Prepare Service Entry Sheet Via SAP and submit them to Contract Professionals
- Investigate If any issue with invoice
- Processing PR, SES, close-outs and change request in SAP.
Field Service Administrator
BC Hydro (Temp)
12.2019 - 06.2020
- Collect and log in the tracker new expense claims for processing (Apps, Emails and Envelopes)
- Send completed claims for filing via OCS
- Collect & log new blue envelopes arriving via OCS
- Investigates and resolves charge code issues via SAP
- Prepare expense Non-Complaisance report
- Working on temporary special expense team project
- Resolve and process oldest expenses.
Administrator
Immigration Services
09.2017 - 11.2019
- Schedule appointments, meetings, conferences for employer
- Performed other office duties as assigned
- Work with clients to gather necessary information & documentation in a timely manner
- Prepared forms letters & other documents
- Ensured all deadlines are met
- Provide information & assistance to clients regarding legal procedures (NOT legal advice)
- Monitor status of all filed applications
- Set up & maintain filing systems, utilizing knowledge of legal records & procedures & frequently controlling confidential materials & documents
- Worked on daily student files and visitor visa.
Payment Administrator
General Credit Services Inc
05.2017 - 08.2017
- Posting Task
- Communicate with relevant parties regarding account and billing issues
- Create documentation relevant to billing activities
- Gather, process, and disburse information related to billing
- Sending month end statements to client
- Prepare revenue report for all the branches on daily bases
- Bank reconciliation.
Office Administrator
Law Office
10.2016 - 04.2017
- Preparing a vendor’s statement and special clauses to go into the contract
- Preparing a contract of sale
- Exchanging contracts with the buyer’s solicitor
- Checking the transfer, statement of adjustments and settlement statement
- Preparing the statutory declaration about the value of chattels in the sale
- Arranging for discharge of the seller’s mortgages and for a clear title
- Attending settlement on the seller’s behalf
- Notifying the council and the water authority of the sale.
Customer Service Representative
Impark
08.2016 - 10.2016
- Answer inbound emails and faxes within department and individual Service Level and Quality goals
- Acts as point of contact for both internal and external parking customers including greeting walk-ins
- Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders
- Provide comprehensive branch, lot and account maintenance support
- Respond to customer inquiries ensuring customers receive timely resolution and accurate information
- Demonstrate excellent customer service to assist in retaining Monthly Parking customers
- Ensure all customer account information is updated accurately and notes are entered for every transaction
- Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department
- Complete and maintain any required paperwork or record keeping methods
- Enter customer payment information for PAP or credit card when received by fax, e-mail or letter
- Keep up to date with changes in workflow, policy, and product knowledge.
Administrative Assistant/Secretary (Accounts Payable)
Central Credit Recovery Inc
07.2012 - 10.2014
- Supervise customer services and respond to customer inquiries
- Maintain front desk area, keeping it clean and free from clutter
- Type and word process documents as needed
- (Microsoft word, excel, power point)
- Order office supplies and monitor inventory
- Perform filing, data management, drafting and editing short office memos
- Data entry
- Post payment and cash handling
- Answering and dealing with incoming and outgoing telephone calls
- Sort Incoming mail, faxes and courier parcels
- Back-up electronic files using proper procedures at the end of the day
- Prepare accurate bank reconciliations and deposits
- Assist with financial reports as required
- Month end duties.
Education
Business Administration -
Georgian College
Additional Skills
Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), 8,000, QuickBooks, Simply Accounting
Timeline
Service Contract Administrator
BC Hydro (Temp)
12.2020 - Current
Field Service Administrator
BC Hydro (Temp)
12.2019 - 06.2020
Administrator
Immigration Services
09.2017 - 11.2019
Payment Administrator
General Credit Services Inc
05.2017 - 08.2017
Office Administrator
Law Office
10.2016 - 04.2017
Customer Service Representative
Impark
08.2016 - 10.2016
Administrative Assistant/Secretary (Accounts Payable)
Central Credit Recovery Inc
07.2012 - 10.2014
Business Administration -
Georgian College