Microsoft office
Hi, I’m
MANIK VERMA
Healthcare Manager Traniee
Sydney,NS
Summary
Ambitious Management trainee with an enthusiasm in learning about every facet of the healthcare sector and a customer-focused mindset. An adept multitasker and organizer with strong leadership, communication, and conflict management abilities. knowledgeable about healthcare and adept in critical analysis.
Overview
1
year of professional experience
6
years of post-secondary education
3
Certifications
5
Languages
Work History
Shoppers Drug MartSydney, NS
Cash Manager/Sales Supervisor
09.2022 - Current
Job overview
- Conducted training to update staff on new laws, regulations and procedures to promote more informed delivery of client services.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Managing the front store, cosmetics store, post office and the pharmacy cash records.
- Improved marketing to attract new customers and promote business.
- Developed and implemented customer service policies to enhance satisfaction.
Pearson VUESydney, NS
Test Administrative Assistant
07.2022 - 09.2023
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted development and implementation of new administrative procedures.
- Helped accommodate students with disabilities or special needs for alterations to test administration.
- Troubleshot issues with computer-based examinations.
- Performed research to collect and record site data.
- Organized logistics and materials for each meeting and took detailed notes for later office work.
Cape Breton Regional MunicipalitySydney, NS
Voluntary Worker
Job overview
- Assisted with event coordination and on-site support.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Coordinated food, clothing, and household items for disadvantaged individuals and families.
- Helped with natural disaster cleanup and assisted with restoration tasks after incidents.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Dominion Fire FightersDominion, NS
Voluntary Worker
Job overview
- Assisted with special events and programs.
- Helped with natural disaster cleanup and assisted with restoration tasks after incidents.
- Used strong interpersonal communication skills to convey information to others.
- Provided administrative support to department leads to help organize events and fundraisers.
Education
Cape Breton UniversitySydney, NS
Post Baccalaureate Diploma from HealthCare Management
05.2022 - Current
University Overview
- Continuing education in Health Care Workplace Communications
- Human Resource Management
- Health Care Analytics
- Health Care Policy
- Legal and Ethical Issues in Health Care
- Business Law and Commercial Contracts
- Health Care Economics
Lovely Professional UniversityIndia
Bachelor of Science from Physical And Health Education
09.2016 - 08.2021
University Overview
- Completed education in Orientation in Athletics and games calisthenics and indigenous games
- Sports journalism
- Kinesiology and physiology of exercise and Kinesiological physiology of exercise laboratory
- Psychology and Sociology
- Sports injuries and Rehabilitation
Skills
Sales professional
Staff Management
Revenue Generation
Complaint resolution
Problem-solving skills
Microsoft office
Attentive to every word and action
Strategic sales knowledge
Communication skills
Writing skills
Additional Information
English, Hindi , Punjabi, Gujarati
Software
Microsoft word
Microsoft excel
Powerpoint presentations
Certification
Certified yoga instructor
Interests
Policy making
International relations IR
Geo-politics
Book reading
Cooking
Travelling
Sports specifically outdoors
Timeline
Cash Manager/Sales Supervisor
Shoppers Drug Mart
09.2022 - Current
Test Administrative Assistant
Pearson VUE
07.2022 - 09.2023
Cape Breton University
Post Baccalaureate Diploma from HealthCare Management
05.2022 - Current
Lovely Professional University
Bachelor of Science from Physical And Health Education
09.2016 - 08.2021
Voluntary Worker
Cape Breton Regional Municipality
Voluntary Worker
Dominion Fire Fighters