Mandy Nyoni

• Developed and maintained platform-specific documentation, comprising operations manuals, engagement model documentation and training material or collateral.
• Supervised developing evidence-based methodologies to undertake literature review and synthesis including designing, executing and documenting search strategies.
• Worked closely with content experts and authors to assist with communicating complex medical information using clear and compliant writing.

• Provide product information and deliver product samples to pharmacists in assigned territory.

• Attend sales meetings, conference calls, training sessions and symposium circuits.

• Consistently ranked in the top 10% company-wide for primary product (EBMfer) from its initial launch.

• Ensured understanding and familiarity with emergency response systems, structures and tools.
• Arranged and conducted program interviews and complete reference checks on candidates.
• Improved operations by working with team members and customers to find workable solutions.

• Performed training for new staff members on strategy and program specialist functions.
• Provide the program specialist team with support, motivation, and development to continuously increase team morale and effectiveness for the Women Empowerment Program.
• Determined Cross Cultural Solution objectives by observing consumers, collecting feedback surveys and then analyzing information.