Mandi Gillis
Edson,AB
Summary
Highly organized and dependable candidate with strong skills in managing multiple priorities and maintaining a positive attitude. Demonstrated success in meeting team goals by willingly taking on additional responsibilities. Proactive and adaptable professional committed to delivering exceptional results.
Overview
13
13
years of professional experience
Work History
Post Production Technician
Acreage Pharms-Sirona Pharma
01.2021 - Current
- Work with Team lead to implement production procedures
- Used effective control methods, promoting plant growth.
- Planted, cultivated and harvested various types products.
- Consistently met or exceeded daily production targets while maintaining high-quality standards in packaged goods delivery.
Head of Housekeeping
Nova Hotels
01.2015 - 01.2021
- Managed team productivity and workflow to exceed quality standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Completed schedules, shift reports, and other business documentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
Customer Service Manager
Walmart Canada
01.2012 - 01.2015
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Supervised employees and assessed performances to determine training needs.
Education
Community Outreach Program
Edson, AB01-2003
Parkland Composite High
Edson, AB01-2000
Skills
- Materials handling
- Computer data entry/Inventory control
- Quality control
- Production optimization
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Adaptability and flexibility
- Safety management
- Team building and leadership
- Conflict resolution techniques
Timeline
Post Production Technician
Acreage Pharms-Sirona Pharma
01.2021 - Current
Head of Housekeeping
Nova Hotels
01.2015 - 01.2021
Customer Service Manager
Walmart Canada
01.2012 - 01.2015
Community Outreach Program
Parkland Composite High
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