Mandeep Kaur Mangat
Mississauga,ON
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Shift Manager
Pizza hut
Mississauga, Ontario
11.2022 - Current
- Supervised daily operations and ensured efficient workflow in fast-paced environment.
- Trained and mentored team members on customer service and food preparation techniques.
- Managed inventory levels, including ordering supplies and minimizing waste.
- Handled customer complaints and resolved issues to enhance satisfaction levels.
- Implemented standard operating procedures to improve service efficiency.
- Responded quickly and effectively to emergency situations as they arose.
Education
BBA - Business
Fleming College
Toronto, ON 09.2022 - 12.2023
Skills
- Inventory management
- Team training
- Customer service
- SOP implementation
- Quality control
- Time management
- Workflow optimization
- Effective communication
- Problem solving
- Customer service focus
Languages
Punjabi
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Certification
- Food handling certification
Timeline
Shift Manager
Pizza hut
11.2022 - Current
BBA - Business
Fleming College
09.2022 - 12.2023