Mandeep Khaira
Milton,ON
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 8 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
8
8
years of professional experience
Work History
Account Manager - B2B Business Development
Northwinds Corp
01.2020 - 09.2024
- Servicing electrical industry clients through Southwestern Ontario managing territory of 26 million CAD
- Grew territory by 13% in 2022 and 11% in 2023
- Currently on pace of territory growth of 7% for 2024
- Developed trustworthy customer relationships with electrical distributors, engineering firms and end users
- Managing new product group with engineering firm and assist with writing new specs for market vertical
- Directed comprehensive market assessments for construction and lighting sectors, leading to the identification of three key opportunities that increased annual revenue by $200,000 through the introduction of competitive pricing strategies
- Assessed clients needs based on current projects, seasonable variable, supply and demand
- Attending trade shows and providing valuable understand of engineered products as per application requirements
- Researched emerging technologies and analyzed competitor strategies, resulting in the identification of four key partnership opportunities that lead to a 11% increase in market share within six months
- Influenced sales growth by attending trade shows annually and sharing product insight
- Provide training on new engineered products coming into market that will change the electrical landscape
- Developed effective sales programs to drive sales to meet individual goals
- Analyzed company's 24-month sales results to develop annual monthly projections by revenue and customer type
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
ACCOUNT MANAGER
Chess Electric
10.2016 - 12.2019
- Trained sales team at distribution level for better understanding of the products as a manufacturing rep for GE relays
- Provided training and in-depth knowledge of product to Engineering firm throughout Ontario to spec product in their electrical drawings
- Exceeded targets and goals set by the organization every year by 10-15%
- Researched and reported information on local competition and market trends
- Developed and executed various outside sales and business development activities
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
Advanced Diploma -
Sheridan Institute of Technology And Advanced Learning
12.2009
Skills
- Project management
- User research
- Pipeline Management
- Verbal and written communication
- Data-driven decision-making
- Relationship Management
- Strategic account development
- Product and service knowledge
- Sales Presentations
- Business development and planning
Languages
English
Full Professional
Punjabi
Full Professional
French
Limited Working
Timeline
Account Manager - B2B Business Development
Northwinds Corp
01.2020 - 09.2024
ACCOUNT MANAGER
Chess Electric
10.2016 - 12.2019
Advanced Diploma -
Sheridan Institute of Technology And Advanced Learning
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