Mandeep kaur
Oshawa,ON
Summary
Dynamic restaurant manager with a proven track record at Domino's Pizza, excelling in team management and customer engagement. Enhanced revenue through optimized operations and fostered a positive workplace culture, significantly reducing staff turnover. Passionate about delivering exceptional customer satisfaction while maintaining rigorous inventory control and operational efficiency.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
10
10
years of professional experience
Work History
Resturant Manager
Domino's Pizza
04.2022 - 03.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Fostered positive work environment, leading to decrease in staff turnover.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Customer Service Associate
Domino's Pizza
07.2015 - 01.2024
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Senior Assistant Manager
Dominos Pizza
07.2021 - 03.2022
- Led a team of junior assistants, ensuring efficient task completion and professional development.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
Assistant Manager
Domino's Pizza
04.2019 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Associate Manager
Domino's Pizza
02.2017 - 03.2019
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Championed employee engagement initiatives, boosting morale and promoting a positive workplace culture.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma -
04-2013
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Passion for customer satisfaction
- Food service background
- Staff scheduling
- Pre-shift walk-through
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Resturant Manager - Domino's Pizza
04.2022 - 03.2025
Senior Assistant Manager - Dominos Pizza
07.2021 - 03.2022
Assistant Manager - Domino's Pizza
04.2019 - 06.2021
Associate Manager - Domino's Pizza
02.2017 - 03.2019
Customer Service Associate - Domino's Pizza
07.2015 - 01.2024
KHALSA SENIOR SECONDRY SCHOOL - High School Diploma,
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