Mandeep Kaur
Richmond Hill,Ontario
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Manager
Osmows Shawarma
07.2021 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Did the orders manually when system went down and processed cash transactions quickly without interrupting the speed and maintaining the service.
- Fixed the system while connecting with the technical team and delivering the customer service at the same time.
- Reduced food cost by 2% by properly checking out the inventory and implementing effective inventory management.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Five consecutive perfect score (100%) were gained for the restaurant with positive feedback by Mystery Shopper for every month.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
Global Business Management
Centennial College of Applied Arts And Technology
Scarborough, ON12.2022
Bachelor of Engineering Technology - Electronics And Communication Technology
University of Jammu
India 08.2019
Skills
- Teamwork and Collaboration
- 2 years of client service with exceptional serving abilities
- Commitment to learning
- Microsoft Office 365
- Amiable team player with excellent communication skills
- Capacity to handle large numbers with a cheerful and competent demeanor
- Calm attitude in a fast-paced, dynamic workplace
- cooperative problem-solving style with an understanding and open demeanor
Languages
English
Native or Bilingual
French
Elementary
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Manager
Osmows Shawarma
07.2021 - Current
Global Business Management
Centennial College of Applied Arts And Technology
Bachelor of Engineering Technology - Electronics And Communication Technology
University of Jammu
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