Mandeep Kaur
operational supervisor
Brampton,ON
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Recognized for meeting deadlines, maximizing team productivity to meet targets. Dedicated to team safety and proactive assignment, schedule and personnel management.
Overview
4
4
years of professional experience
Work History
Team Leader
Ceva Logistics
Georgetown
10.2020 - 03.2023
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees and implemented training on safety procedures to prevent injuries.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Prepare Inbound documentations and reports
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Security Guard
Northwest Security Protection
03.2020 - 01.2022
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Monitored access control systems and key code records for suspicious activities.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Guarded restricted areas to prevent unauthorized entry.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Project Coordinator
Justwin IT Solutions
Brampton
01.2021 - 04.2021
- Created Documentation to support Delivery of project on time which included Schedule, Resource allocation , utilization, and Budget report.
- Assessed, monitored and reported on work progression.
- Assisted project manager in drafting schedules and related documentation.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Produced status reports for customers and senior management.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Developed and implemented project tracker or calendar to meet and maintain standards.
Warehouse Associate
Ceva Logistics
10.2019 - 10.2020
- Performed material handling activities such as unloading, picking, sorting, diverting, scanning
- Operated conveyors and equipment to transfer materials from transportation vehicles to pallets, bins or other storage and processing areas
- Operated carts, dollies, power hand trucks and other moving equipment in order to move large quantities of merchandise
- Performed 5S duties
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Volunteer Experience, Volunteer
PM Guild, Lambton College
Toronto , ON
08.2019 - 03.2020
- Monitored Team (Assisted with set-up of area and crowd management to ensure minimal disruption during the events)
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Resolved complaints or issues using strong customer service and engagement skills.
- Entered data into computer systems, updating records and files with new information.
- Sorted mail and answered phone calls to assist with administrative needs.
Education
Postgraduate Certificate - Advanced Project Management and Leadership StrategiesAug
Lambton College
04.2021
Bachelor’s - computer science engineering
DAV University
06.2018
Skills
- Computer Skills: MS Office , MS Project
- Team Building
- Creative problem Solver
- Deadline-driven
- Data Management
- Issue Resolution
- Documentation and Reporting
- Attention to Detail
- Teamwork and Collaboration
- Quality Improvement
- Team Supervision
- Experience in Leadership
- Coaching and Mentoring
- People Management
Timeline
Project Coordinator
Justwin IT Solutions
01.2021 - 04.2021
Team Leader
Ceva Logistics
10.2020 - 03.2023
Security Guard
Northwest Security Protection
03.2020 - 01.2022
Warehouse Associate
Ceva Logistics
10.2019 - 10.2020
Volunteer Experience, Volunteer
PM Guild, Lambton College
08.2019 - 03.2020
Postgraduate Certificate - Advanced Project Management and Leadership StrategiesAug
Lambton College
Bachelor’s - computer science engineering
DAV University
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