MANDEEP GARCHA

• Drove safely at all times to avoid accidents and harm.
• Followed company policies and procedures during shift.
• Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
• Verified package information to check for accuracy and completeness.
• Contacted customers to confirm delivery details and locations.

.

.

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Educated staff on organizational mission and goals to help employees achieve success.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.

.Patrol the building parameters and premises

.responding to alarms and calls of security concerns

.keeping daily logs of activities and any issues addressed

altering authorities if needed for emergencies

Helped customers find specific products, answered questions and offered product advice.

scanned customers purchases,supporting transactions to streamline sales process.

received payments and issued receipts.

resolved issues with cash registers,card scanners and printers.

processed all sales transaction accurately and promptly to prevent long customer wait times.