Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Manali Pawar

Chilliwack,Canada

Summary

Highly skilled professional seeking an opportunity to contribute to company success through the utilization of knowledge and expertise.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Residential Support Worker

Arcus Community Resources
Maple Ridge, Canada
01.2021 - 06.2024
  • Assists individuals with daily life skills, social skills
  • Trach Suctioning
  • Tube Feeding
  • Medication Administration

Customer Service Representative

Lowe's Company Canada
New Westminster, Canada
01.2019 - 01.2021
  • Responding to customer requests for products, services and company information
  • Educating customers on promotions to enhance sales
  • Offer advice and assistance to customers, paying attention to special needs or wants
  • Answer and redirect 40+ calls daily, managing customer accounts, responding to service queries & helping them in signing up new credit applications
  • Providing quality service to customers and associates inquiring about the availability of products or status of orders
  • Providing product knowledge, informing customers about new promotions and sale products
  • Developing positive customer relationships through friendly greetings and excellent service

Education

Office Administration -

Discovery Community College
Surrey
08.2019

Post Degree Diploma in Business Administration - Human Resources Management

Vancouver Island University
Nanaimo, BC
06-2017

BBA - Business Administration

Guru Gobind Singh Indraprastha University
India
05-2013

Skills

  • Effective Communication
  • Cultivating Customer Retention
  • Commitment to Continuous Improvement
  • Creative Problem Resolution
  • Collaborative Teamwork
  • Effective Time Management
  • Effective Behavior Management
  • First Aid Administration
  • Effective Documentation Practices
  • Behavioral Intervention Support

Certification

  • First Aid Certification
  • CPR Certified
  • Non-Violent Crisis Intervention

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

References available upon request.

Timeline

Residential Support Worker

Arcus Community Resources
01.2021 - 06.2024

Customer Service Representative

Lowe's Company Canada
01.2019 - 01.2021

Office Administration -

Discovery Community College

Post Degree Diploma in Business Administration - Human Resources Management

Vancouver Island University

BBA - Business Administration

Guru Gobind Singh Indraprastha University

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Manali Pawar