Manali Pawar
Chilliwack,Canada
Summary
Highly skilled professional seeking an opportunity to contribute to company success through the utilization of knowledge and expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Support Worker
Arcus Community Resources
Maple Ridge, Canada
01.2021 - 06.2024
- Assists individuals with daily life skills, social skills
- Trach Suctioning
- Tube Feeding
- Medication Administration
Customer Service Representative
Lowe's Company Canada
New Westminster, Canada
01.2019 - 01.2021
- Responding to customer requests for products, services and company information
- Educating customers on promotions to enhance sales
- Offer advice and assistance to customers, paying attention to special needs or wants
- Answer and redirect 40+ calls daily, managing customer accounts, responding to service queries & helping them in signing up new credit applications
- Providing quality service to customers and associates inquiring about the availability of products or status of orders
- Providing product knowledge, informing customers about new promotions and sale products
- Developing positive customer relationships through friendly greetings and excellent service
Education
Office Administration -
Discovery Community College
Surrey08.2019
Post Degree Diploma in Business Administration - Human Resources Management
Vancouver Island University
Nanaimo, BC06-2017
BBA - Business Administration
Guru Gobind Singh Indraprastha University
India05-2013
Skills
- Effective Communication
- Cultivating Customer Retention
- Commitment to Continuous Improvement
- Creative Problem Resolution
- Collaborative Teamwork
- Effective Time Management
- Effective Behavior Management
- First Aid Administration
- Effective Documentation Practices
- Behavioral Intervention Support
Certification
- First Aid Certification
- CPR Certified
- Non-Violent Crisis Intervention
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
References
References available upon request.
Timeline
Residential Support Worker
Arcus Community Resources
01.2021 - 06.2024
Customer Service Representative
Lowe's Company Canada
01.2019 - 01.2021
Office Administration -
Discovery Community College
Post Degree Diploma in Business Administration - Human Resources Management
Vancouver Island University
BBA - Business Administration
Guru Gobind Singh Indraprastha University