Lawrence Melifonwu
Etobicoke,Canada
Summary
A committed care professional with proven track record in delivering high-quality support services. Successfully facilitated daily living activities, ensuring safe and supportive environment for residents. Known for strong team collaboration and adaptability in meeting changing needs, with skills in compassionate care and effective communication.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Residential Support Worker
Bradstow School
10.2024 - 11.2024
- Attending to the special needs of the children in my care
- Providing support and companionship to the children
- Attending to the feeding and personal care needs of the children
- Team work with other colleagues and professionals towards the actualization of the care and support needs of the children and young people both during school hours and in their home
- Any other duties as directed by my Manager
- Remained alert to problems or health issues of clients and competently responded.
- Changed linens in rooms, keeping spaces fresh and clean for the children's health and satisfaction.
- Participated in ongoing professional development opportunities to enhance skills and stay current on industry best practices.
- Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
Healthcare Assistant
Newcross HealthCare
10.2023 - 11.2024
- Provision of care and support to the children assigned to me by my superviso/manager
- Provision of companionship and support as may be required by the children in my care
- Any other duties as may be assigned
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Upheld infection control and prevention policies across different patient-facing areas.
Residential Support Worker in Bradstow Schools
i4 PAY PARTNERS LIMITED (Twenty4Seven Education Ltd)
05.2023 - 11.2024
- Nurturing and sustaining a Culture of Gentleness in the home and support
- Supporting and improving the child/ young person's personal environment, sense of companionship and community
- Working harmoniously with colleagues and other professionals in the care and support of the children and young people both during school hours and in their home
- Prioritising the needs and ensuring the health, wellbeing and safety of the children and young people within the home at all times, including providing support for intimate personal care
- Through speaking only kindly, encourage positive relationships both as the first point of contact between Bradstow and the child/young person's parents, carers and any external professionals, communicating politely and courteously at all times
- Working effectively and reflectively together with colleagues
- Any other duties commensurate with grade as directed by Line Manager
Support Worker
Access Floating and Housing Support
02.2023 - 10.2024
- Provision and offering of support to young people in accordance with the AFHS policies and procedure
- Promoting the integration of the young people into the local community and provide opportunities by which they will be enabled to develop skills and have access to the widest possible range of experiences
- Ensuring that the young people's needs are met by liaising with other organization's providing access to community-based services and resources
- Ensuring the participation by the young people in the management of all household tasks, through teaching and practical support
- Involving the young people in everyday household tasks where possible, and helping them to develop the skills needed to achieve this such as gardening, shopping, cleaning, cooking and all other normal day to day tasks
- Taking an active part in the young people's involvement, liaising with relevant groups and participating in relevant training and updates
- Assisting in the co-ordination of shift activities
- Participating and contribute to own appraisal and supervision sessions
- Attending appropriate training activities as agreed with your manager
- Maintaining a high standard of competence by undertaking relevant continuing professional development
- Participating in regular staff meetings and reviews
- Promptly reporting any complaints, accidents or unusual incidents to the relevant person
- Liaising with other external agencies in the interest of the young persons
- Maintaining accurate and appropriate records relating to all aspects of the young people's home
- Maintaining awareness of, and regularly update self on Health and Safety practices
- Move-in support and liaison with utilities and Housing Benefit
- Low level arrears management as part of a housing-related support
- Health and safety inspections
- Support to maintain accommodation appropriately including reporting and following up maintenance issues
- Moving on support
- Undertaking any other duties as assessed by the Manager in line with the needs of the service
Associate Partner, Debt Recovery Consultant
Zamuchy Integrated Ventures
02.2021 - 01.2023
- Interfacing with the debtors to recover the debts or obligations to AMCON, Financial Institutions or any organization as directed
- Ensuring that the strategy to support the recovery drive is applied
- Relationship management with the debtors to ensure positive recovery outcomes
- Liaising with AMCON on a regular basis to bring about the resolution of issues that arise during any assignment
- Co-ordinating and organizing the team on daily recovery drive to achieve result
- Ensuring that all the logistics to carry out assignments are in place
- Carrying out any other duties that may be assigned by the Managing Partner/Firm
Marketing, Relationship Manager, Team Lead, Resolution and Regional Recovery Manager
Sterling Bank Plc
01.2002 - 12.2020
- Company Overview: Early Warning and Resolution, Enterprise Risk Management and Credit Collections and Recovery Group
- Supervised the Regional Resolution officers bank wide under the Early Warning and Resolution unit
- Achieved reduction in non - performing loans and NPL ratios by business teams in the Retail and Commercial, Corporate and Investment Banking and other SBU's (NPLs)
- Articulated strategies aimed at loan management and resolution
- Organized and participated actively in the periodic regional CAC meetings of the SBU's
- Actively participated in the periodic bank-wide CAC meetings
- Achieved loan performance, regularization and paydowns by making calls and engaging with recalcitrant customers physically and virtually (including visa credit card customers)
- Initiated and negotiated immediate paydowns, interest waivers and concessionary payments as they fall due for the business units
- Drove recovery agents and law enforcement agents to achieve recoveries from recalcitrant customers, including repossession of bank financed assets
- Perfected foreclosures by partnering with the business and the legal team
- Facilitated sale of assets and as when due by partnering with relevant external agents
- Achieved income generation from fully provisioned and written off loans
- Early Warning and Resolution, Enterprise Risk Management and Credit Collections and Recovery Group
Education
MBA - Business Administration
University of Calabar
Nigeria08-2003
Skills
- Behavioral support
- Boundaries establishment
- Mental health awareness
- Direct care
- Transportation assistance
- Daily logs
- Documentation skills
- Meal preparation
- Behavior management
- Resident supervision
- Self-care promotion
- Housekeeping and maintenance
- Personal care assistance
- First aid and CPR
- Compassionate care
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Basic life support
- Reliability
- Patient care
- Organizational skills
- CPR certification
- Team collaboration
- Effective communication
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Personal hygiene assistance
- Emotional support
Accomplishments
- Collaborated with team members in the development of Care and Support plans.
- Achieved results through effectively helping with various tasks.
- Supervised team of 5 staff members.
- Used Microsoft Excel to carryout my job roles.
- Documented and resolved issues which led to de-escalation of kick offs in the placement.
- Achieved results by completing tasks with accuracy and efficiency.
- NYSC- Local Govt. Chairman Honorary Award of Merit for Community development project - January 2000
- Best NYSC- Community Development Service President for the Service year (Road safety club) - January 2000
- Best Community Development Service Group for the Service year (NYSC Fed. Road safety Corp club) - January 2000
- Certificate of Merit- Public Relations Officer, Ass. of Mass Comm. IMT, Enugu- 1997
Languages
English
Full Professional
French
Elementary
Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Care Certificate
- Health and Social Care
- Equality, Diversity and Human Rights - General Awareness
- Rights - General Awareness
Skills for Health - Infection Prevention and Control Level 1
- Infection Prevention and Control Level 2
- Moving and Handling
- Prevent
- Safeguarding Children Level 2
- Safeguarding Adult Level 2
- Fire Safety
- Social Work Studies Diploma
- Preventing Bullying
- Conflict Resolution
- Safeguarding in Education
Interests
- Dancing
- Volunteer Travel
- Gym Workouts
- Youth Development Programs
- Music
- I participate in low-impact exercises to strengthen core muscles
- Volunteering
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Playing Sports
- Team Sports
- Hiking
- Youth mentor, providing guidance and support to empower the next generation of leaders
- I have a passion for photography and editing photos
- Volunteer Work
- Photography
Timeline
Residential Support Worker
Bradstow School
10.2024 - 11.2024
Healthcare Assistant
Newcross HealthCare
10.2023 - 11.2024
Residential Support Worker in Bradstow Schools
i4 PAY PARTNERS LIMITED (Twenty4Seven Education Ltd)
05.2023 - 11.2024
Support Worker
Access Floating and Housing Support
02.2023 - 10.2024
Associate Partner, Debt Recovery Consultant
Zamuchy Integrated Ventures
02.2021 - 01.2023
Marketing, Relationship Manager, Team Lead, Resolution and Regional Recovery Manager
Sterling Bank Plc
01.2002 - 12.2020
MBA - Business Administration
University of Calabar
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