Manali Patni
Brampton,ON
Summary
I aim to work innovatively for enhancement and betterment. I aspire to work for an organisation that offers career growth and chances to learn and improve my knowledge in some fields.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Associate
Smart Bazaar
2022.01 - 2023.06
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Concentrix
2021.06 - 2021.12
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Post Graduation - Project Management
Algoma University
Mississauga, ONBachelor of Science - Microbiology
Sardar Patel University
Vadodara India 08.2020
Skills
Actively Listening
Task Concentration
Interpersonal Communication
Leadership
MS Word
Outlook
Availability
Monday- Till 5:30 pm
Tuesday- Full Time Available
Wednesday- Full Time Available
Thursday- Till 2:30 pm
Friday- Full Time Available
Saturday- Full Time Available
Sunday- Full Time Available
Timeline
Cashier/Customer Service Associate
Smart Bazaar
2022.01 - 2023.06
Customer Service Representative
Concentrix
2021.06 - 2021.12
Post Graduation - Project Management
Algoma University
Bachelor of Science - Microbiology
Sardar Patel University
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