Mamta Patel
Summary
- Highly ambitious multi media consultant with background in sales, marketing and advertising.
- Outgoing Advertising Sales Representative bringing over 17 years of experience and achievements in account development and territory growth.
- Excellent customer relationship skills with a charming and persuasive approach.
- Problem-solving and negotiation skills with a background in customer service and accounts payable environments.
- Technological Expertise in Salesforce CRM, online media management suites, conducting training webinars, MS Office products including Excel, Word.
- Self-motivated, competitive and collaborative.
Overview
18
18
years of professional experience
Work History
Multi Media Sales Consultant
Metroland Media Group
06.2005 - 09.2023
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Created and presented media and advertising packages to prospective customers.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Customer Service Representative/Sales Associate
Sykes Enterprises, Incorporated (Rogers )
10.2016 - 06.2017
- Working as Customer Care Representative for Wireless Device.
- Providing Excellent Customer Service to all existing and new prospects.
- Problem Solving and Detail Oriented and resolving any Prorated charges in Billing..
B2B Acquisition Specialist
Trader Corporation
03.2012 - 07.2016
- Brought in new businesses with unfailing self-motivation and perseverance
- Won back lost/dormant accounts using charm, persuasion and exceptional negotiation skills
- Received Best Acquisition Specialist trophy in 2012
- Awarded Company's President Club Winner for Acquisition Specialist 2014
Account Manager
Trader Corporation
04.2008 - 05.2012
- Maintained relations with a large client-based across the nation using customer-focused follow ups and insightful recommendations
- Surpassed monthly and weekly sales targets at 110%-120% by designing value-added advertising solutions on print media and online digital media suites
- Received accolades for grossing 232% of revenue target in 2011
- Managed and tracked customers' accounts, tasks and events using Salesforce CRM
- Navigated clients through contracts terms, pricing and contract compliance policies
Education
Associate of Science - Science
Chauhan Institute of Science
Vile Parle (W), Mumbai, Maharashtra 400056, IndiaSkills
- Professional Relationships
- Business Partnerships
- Customer Support
- Strategic Networking
- New Product Information
- Persuasive Negotiations
- Social Media Campaign
- Effective Customer Communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Marathi
Native or Bilingual
Punjabi
Limited Working
Timeline
Customer Service Representative/Sales Associate
Sykes Enterprises, Incorporated (Rogers )
10.2016 - 06.2017
B2B Acquisition Specialist
Trader Corporation
03.2012 - 07.2016
Account Manager
Trader Corporation
04.2008 - 05.2012
Multi Media Sales Consultant
Metroland Media Group
06.2005 - 09.2023
Associate of Science - Science
Chauhan Institute of Science
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