Year of customer service excellence
Hi, I’m
MALORIE HODGIN
Fredericton,NB
Summary
Detailed-oriented young professional with 10 years customer service experience in many different fields. More than 6 months experience as a Pharmacy Assistant in a high volume retail environment. Dedicated to maintaining a smooth workflow while filling, packaging and dispensing prescriptions accurately and quickly.
Overview
10
Work History
Shoppers Drug Mart Pharmacy 172
Pharmacy Assistant (FT)
11.2022 - Current
Job overview
- Assist in prescription preparation to company’s standards and professional services
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Refer all clinical inquiries to the Pharmacist.
- Data entry for new prescriptions, and managing refill request processing
- Adhere to all confidentiality and privacy requirements.
- Shadowed licensed technician
MCI Hodgin Construction
Administrative Assistant (FT)
01.2022 - 11.2022
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management.
- Extensive experience using Microsoft Office, Excel, Powerpoint and Google Docs.
- Monitored and increased online presence of the company on social media to engage with users and strength customer relationships.
Education
University of New BrunswickFredericton, NB
Bachelor's from Psychology
05.2020
Leo Hayes High SchoolFredericton, NB
High School Diploma
06.2015
Skills
Effective organizational skills
Customer Service
Ability to multi-task
Strong Attention to Detail
Active Listening
Prompt adaptability to new information/tasks
Availability
- Looking to relocate within Canada
- Full-time availability beginning August 2023
- Willing to work remotely
Timeline
Pharmacy Assistant (FT)
Shoppers Drug Mart Pharmacy 172
11.2022 - Current
Administrative Assistant (FT)
MCI Hodgin Construction
01.2022 - 11.2022
University of New Brunswick
Bachelor's from Psychology
Leo Hayes High School
High School Diploma
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