Summary
Overview
Work History
Education
Skills
Volunteer
Research Publication
Timeline
Generic

Malisha Ratnayake

Edmonton,AB

Summary

Organized and dependable candidate with proven ability to manage multiple priorities and data entry tasks efficiently. Skilled in MS Office applications and dedicated to ensuring accuracy in all transactions.

Overview

7
7
years of professional experience

Work History

Credit Analyst

Santander Consumers
Edmonton, Alberta
04.2024 - Current
  • Evaluate credit reports from bureaus such as Equifax and TransUnion.
  • Apply internal policies and procedures to determine optimal credit approvals.
  • Answer questions from dealerships regarding credit applications.
  • Provide customer support and address inquiries related to credit decisions.
  • Utilize Microsoft Word, Outlook, and Excel for documentation and communication tasks

Barista

Starbucks
08.2022 - Current
  • Pleasantly interacted with customers to promote a positive environment.
  • Maintain a calm demeanor during periods of high volume.
  • Managed and entered customer orders into digital systems accurately and efficiently, maintaining detailed attention to order specifics.

Sales Floor Associate

HomeSense
05.2017 - 04.2024
  • Managed product inventory and financial transactions, enhancing store efficiency and accuracy. Stocked merchandise.
  • Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
  • Ensure the store remained clean and tidy.

Education

Bachelor of Arts - Major :Psychology ; Minor: Biology

University of Alberta
Edmonton, AB
12.2023

High School Diploma -

Harry Ainlay School
Edmonton, AB
2016

Skills

  • Can work and think quickly under pressure, especially under fast-paced work environments
  • Time management and organization
  • Proficient in MS Office, including Excel and Outlook
  • Exceptional attention to detail and accuracy
  • Strong data entry and document management skills

Volunteer

• Student tutor (CHAMPS) at Centre High school

• YMCA Strong Kids Campaign

• Edmonton Police services as an Emergency Response student

• Cross Cancer Institute [Summer Student ]

Research Publication

Cannabis Use and Its Multifaceted Impact on the Genitourinary System: A Scoping Review of the Literature

  • Co-authored with a team of researchers, demonstrating skills in data gathering, data analysis, and organization of complex information into a coherent format for publication.
  • Published online February 6, 2024, doi: 10.14218/JERP.2023.00057.
  • Contributed to data verification, ensuring accuracy and completeness of information.

Timeline

Credit Analyst

Santander Consumers
04.2024 - Current

Barista

Starbucks
08.2022 - Current

Sales Floor Associate

HomeSense
05.2017 - 04.2024

Bachelor of Arts - Major :Psychology ; Minor: Biology

University of Alberta

High School Diploma -

Harry Ainlay School

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Malisha Ratnayake