Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Malique James-Gayle

Toronto,ON

Summary

Strong leader dedicated in providing top-notch skills in oral and written communication, active listening and problem-solving skills. Organized and dependable candidate uses independent decision-making skills and sound judgment to positively impact company success.

Overview

Work History

Customer Service Associate

Merchants Market Group
11.2022 - 01.2023
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

High School Diploma -

St. John Paul II Catholic Secondary School
Toronto, ON
06.2027

Skills

  • Customer Support
  • Team Collaboration
  • Problem Resolution
  • Product Knowledge
  • Direct Sales
  • Complaint Handling

Accomplishments

Principal's Award for Student Leadership

Languages

English
Professional Working

Timeline

Customer Service Associate

Merchants Market Group
11.2022 - 01.2023

High School Diploma -

St. John Paul II Catholic Secondary School
Malique James-Gayle