Malika Gill
Surrey,B.C
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Part-time Sales Associate
Roots
06.2023 - Current
- Increased sales by building a strong bond with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets by implementing effective sales strategies and maintaining a high level of product knowledge.
Part-time Sales Associate
Old Navy Outlet
06.2022 - 11.2022
- Increased sales and loyalty program sign-ups as a cashier, balanced all transactions, credit card, cash, and check scanners
- Engaged in customer service by communicating and dealing with customers as a cashier, stocker, and customer services
- Managed returns, exchanges and refunds in accordance with store policy.
Full-time Referee
Surrey FC - BC Soccer Referee
10.2018 - 06.2022
- Part-time referee for U6-U18 age group
- Officiating player's game, ensuring the environment is controlled, and sustaining order on the field.
- Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
Part-time sales associate
Famous Footwear
09.2021 - 12.2021
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Kinesiology
University of The Fraser Valley
06.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
Punjabi
Full Professional
Hindi
Full Professional
references
Saten Sharma, head referee/manager - 604-594-7363, sharmasaten1@gmail.com
Jescille Mendez, Roots team lead - 778-322-0956, jescillemendez@gmail.com
Kiran Mann, JD Sports sales associate - 604-838-3626
Anmol Gill, JD Sports sales associate - 778-882-2905, anmolgxll@gmail.com
Timeline
Part-time Sales Associate
Roots
06.2023 - Current
Part-time Sales Associate
Old Navy Outlet
06.2022 - 11.2022
Part-time sales associate
Famous Footwear
09.2021 - 12.2021
Full-time Referee
Surrey FC - BC Soccer Referee
10.2018 - 06.2022
Bachelor of Science - Kinesiology
University of The Fraser Valley
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