Malik Ben Lehmar
Kingston,Canada
Summary
Hardworking and reliable employee with extensive experience operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual, enabling exceptional performance in team settings. Possesses basic first aid skills to handle potential emergencies or incidents responsibly. Dynamic waiter with valuable experience in both front-of-house (FOH) and back-of-house (BOH) functions. Engaging communication style dedicated to delivering exceptional customer service and showcasing proficiency in handling food and drink orders while accurately memorizing menu items.
Overview
2
2
years of professional experience
Work History
TOUR GUIDE
St. Lawrence Parks Commission
05.2024 - 11.2024
- Conducted Historical Tours: Led daily tours through the historic Kingston Penitentiary, educating visitors on the history, architecture, and notable events of the facility
- Visitor Interaction: Answered questions and interacted with visitors of all ages, providing personalized attention and ensuring a memorable tour experience
- Crowd Management: Managed groups of up to 40 people, ensuring safety and a smooth flow through the facility's various sections
EVENT AMBASSADOR
St. Lawrence Parks Commission
09.2023 - 11.2023
- Promote and sell select retail products to visitors, contributing to revenue generation
- Assist in managing visitor congestion and offer wayfinding services to ensure a smooth flow of arriving ticket holders
- Confirm and validate reservations and waivers, ensuring a seamless entry process for visitors
CASHIER
leon's centre
10.2023 - Current
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Issued receipts, refunds, credits or change due to customers
VOLUNTEER
infirmary
11.2022
- Maintained clean and well-organized environment for client happiness and safety
- Improved patient outlook and daily living through compassionate care
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
Education
Advanced Diploma - Computer Science
St.Lawrence College
Kingston04-2026
Certificate -
Smart Serve
Kingston, ON10.2023
Certificate - First Aid Skills
Foundation ISAAF
10.2022
High School Diploma -
IMAM AL GHAZALI HIGH SCHOOL
06.2022
Skills
- Guest Relations Management
- Customer Assistance
- Cash Register Operation
- Sales and Retail
- Cash Handling
- Teamwork
- Public Speaking and Communication
- Leadership
- Team Collaboration
Languages
English
Native or Bilingual
French
Professional Working
Arabic
Native or Bilingual
Timeline
TOUR GUIDE
St. Lawrence Parks Commission
05.2024 - 11.2024
CASHIER
leon's centre
10.2023 - Current
EVENT AMBASSADOR
St. Lawrence Parks Commission
09.2023 - 11.2023
VOLUNTEER
infirmary
11.2022
Certificate - First Aid Skills
Foundation ISAAF
High School Diploma -
IMAM AL GHAZALI HIGH SCHOOL
Advanced Diploma - Computer Science
St.Lawrence College
Certificate -
Smart Serve
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