Malia Middlebrook
Ontario
Summary
Highly organized individual with a strong focus on time management and customer service. Proven ability to maintain accurate records and facilitate engaging activities that enhance teamwork. Seeking employment where I can use these skills in a customer service environment.
Overview
2
2
years of professional experience
Work History
Volunteer
Big Brothers Big Sisters
Rancho Cucamonga, CA
03.2026 - Current
- Developed mentoring relationships with youth to promote personal growth and confidence.
- Provided support in training new volunteers on effective mentoring techniques.
- Promoted positive role modeling through consistent engagement and encouragement of youth participants.
- Assisted in organizing community events to raise awareness about youth mentorship programs.
Volunteer
Active Child Visitation
Upland, CA
08.2024 - Current
- Communicated rules and regulations of supervised visitations to potential new customers.
- Managed incoming phone calls and documented detailed messages for effective communication.
- Organized and maintained court records through alphabetization and filing.
- Distributed promotional flyers to enhance brand visibility.
Education
High School Diploma -
Upland High School
Upland, CA06-2028
Skills
- Customer service
- Team collaboration
- Problem-solving
- Organized and efficient
- Computer skills
- Positive attitude
Timeline
Volunteer
Big Brothers Big Sisters
03.2026 - Current
Volunteer
Active Child Visitation
08.2024 - Current
High School Diploma -
Upland High School