Maleska Montour
Edmonton,Canada
Summary
Dedicated Dental Office Administration student with practical experience in reception and customer service. Skilled in front desk operations, cash handling, and effective communication. Committed to enhancing administrative efficiency and delivering exceptional customer service while managing multiple tasks in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Receptionist
Bonnie McCloud
Maskwacis, Canada
07.2014 - 08.2014
- Welcomed visitors, directing them to appropriate departments to enhance guest experience.
- Managed incoming calls, screening and routing inquiries efficiently.
- Scheduled appointments and coordinated meeting logistics, ensuring seamless staff operations.
- Organized reception area daily to maintain professionalism and support efficient workflow.
Stock Clerk
Smith
Wetaskiwin, Alberta
08.2014 - 02.2015
- Organized inventory in stockroom for efficient retrieval and storage.
- Maintained accurate records of incoming and outgoing products.
- Assisted customers with product inquiries and stock availability.
- Communicated with customers to answer questions.
Cashier
Kentucky Fried Chicken
Wetaskiwin, Canada
02.2015 - 08.2015
- Delivered exceptional customer service in fast-paced setting, enhancing customer satisfaction
- Processed cash and debit transactions with precision to ensure financial accuracy
- Balanced cash drawer at shift start and end to maintain accountability
- Maintained clean and organized service area
Office Assistant
Desiree Chmilar
Edmonton, Canada
01.2021 - Current
- Facilitated daily operations in structured, fast-paced environment to ensure seamless workflow
- Collaborated with staff and families to enhance communication and address needs promptly
- Demonstrated reliability and organization in daily tasks to maintain operational consistency
Education
High School Diploma -
Ermineskin Jr/Sr High
Maskwacis, AB06-2015
Academic Upgrading - General Studies
Norquest College
Edmonton06-2025
Diploma - Dental Office Administration
Robertson College
Edmonton, AB02-2026
Skills
- Front-desk reception
- Appointment scheduling
- Client communication
- Payment processing
- Records confidentiality
- Customer relationship management
- Microsoft Office proficiency
- Time management
- Call management
- Service-oriented mindset
Volunteer Experience
Beverly Daycare Society & Family Resource Centre, Edmonton, AB, 01/01/21, Present, Supported daily operations in a structured, fast-paced environment, Communicated effectively with staff and families, Demonstrated reliability, organization, and adaptability
Timeline
Office Assistant
Desiree Chmilar
01.2021 - Current
Cashier
Kentucky Fried Chicken
02.2015 - 08.2015
Stock Clerk
Smith
08.2014 - 02.2015
Receptionist
Bonnie McCloud
07.2014 - 08.2014
High School Diploma -
Ermineskin Jr/Sr High
Academic Upgrading - General Studies
Norquest College
Diploma - Dental Office Administration
Robertson College