Malek Ojugberu-Jones
Brampton,ON
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Cashier
Apple Factory
01.2023 - 09.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Hot Walker
Woodbine Racetrack
05.2021 - 09.2021
- Improved horse''s physical condition by consistently walking and cooling them down after workouts.
- Enhanced communication between trainers and veterinarians by providing crucial information about the horses'' health.
- Ensured safety of horses by properly handling them during walks, reducing the risk of injury or accidents.
- Maintained a clean and organized stable environment for optimal horse health and comfort.
- Increased trainer satisfaction with timely reporting of any unusual behavior or signs of illness in horses.
Education
Cardinal Leger Secondary School
Brampton, ON 09.2022 - Current
Skills
- Product Merchandising
- Customer Service
- Cash Handling
- Payment Collection
- Merchandise Restocking
- Refund Handling
- Customer Inquiries
References
References available upon request.
Timeline
Customer Service Cashier
Apple Factory
01.2023 - 09.2023
Cardinal Leger Secondary School
09.2022 - Current
Hot Walker
Woodbine Racetrack
05.2021 - 09.2021
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