Maleehah Alli
Scarborough,Canada
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Services Attendant
Markham Stouffville Hospital (Oak Valley Health)
05.2023 - Current
- Participates in training sessions and attends daily meetings
- Performs administrative tasks, organizing and implementing strategic developed plans
- Carefully goes through about 300 patient diet tickets to ensure the correct items are put together for each patient
- Following department policies, procedures, and kitchen standards at all times
- Production, portioning, preparing and labeling of food products for patient meals and nourishments
Baker
Daan Go Cake Lab
07.2022 - 10.2022
- Followed Health and safety procedures, wear hair net, washed hands and turned on appliances for the day
- Organized, prioritized, and follow schedule for the daily operation by setting up sink for about 200 cake rings to be soaked and lay out tools for de-ringing cakes
- Carefully place finished products in the freezer in their designated places while simultaneously cleaning up
- Cleaned up work area and the appliances and stacked away appropriately
Groomer Trainee/Professional Bather
PetSmart
12.2021 - 02.2022
- Greeted about 20 pet parents a day reassuring them their pets would be taken care of and thoroughly went through the various packages to correctly use the right products on different breeds
- Gently and professionally engaged with each pet parent and their pet creating a safe space for the customers
- Properly performing closing duties such as cleaning the kennels and bathing area at the end of each night
- Interacted with staff, customers, other community members/agencies to provide service/program information
Server
The Symposium Cafe Restaurant & Lounge
05.2021 - 07.2021
- Greeted and welcomed about 50-60 customers a day, promoting specials of the day, and pitching popular items to try
- Accurately took about 30 food orders daily and attended to every guest needs
- Responsibly performed opening and closing duties such as cleaning the washrooms, kitchen area and seating areas
- Precisely billed 30 customers on average at the end of their meal and ensured their satisfaction with their service
Cashier Assistant
Costco
04.2020 - 05.2021
- Efficiently and effectively cashed out about 40 items per minute, scanning each item one by one in a high pace environment
- Greeted and welcomed about 300 customers a day into the store, advertising items and deals available
- Assisted about 20 customers daily with finding specific items and answering any questions they may have had regarding store products
- Collected and verified $1000’s in the registers between each cashier shift change and at the end of the day
Education
Human Resources Management Certification -
George Brown College
08.2025
Bachelor of Arts Candidate -
Toronto Metropolitan University
04.2024
No Degree - Mortgage License
Remic
12.2022
High School Diploma -
Father Michael McGivney Catholic Academy High School
06.2020
Skills
- Reliability and punctuality
- Adaptability to change
- Food preparation assistance
- Order documentation
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Personal Information
Gender: Female
Certificates And Licenses
- Smart Serve, 05/21
- Mortgage Agent License, 12/22
- Human Resources Management Certificate, 08/25
Languages
English
Full Professional
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Food Services Attendant
Markham Stouffville Hospital (Oak Valley Health)
05.2023 - Current
Baker
Daan Go Cake Lab
07.2022 - 10.2022
Groomer Trainee/Professional Bather
PetSmart
12.2021 - 02.2022
Server
The Symposium Cafe Restaurant & Lounge
05.2021 - 07.2021
Cashier Assistant
Costco
04.2020 - 05.2021
Bachelor of Arts Candidate -
Toronto Metropolitan University
High School Diploma -
Father Michael McGivney Catholic Academy High School
Human Resources Management Certification -
George Brown College
No Degree - Mortgage License
Remic
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