Malcolm Baldry
Summary
I'm a Produce Manager highly effective at training, team leadership and customer service. Very enthusiastic about increasing business and maximizing customer satisfaction. I am prepared for the opportunity of a new role with additional responsibility and the chance to grow with the business and as a manager.
Overview
6
6
years of professional experience
Work History
Produce Department Manager
Freson Bros.
09.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Projected sales for department based on past performance and current trends.
- Completed orders based on trend analysis, following the outlined budget.
- Managed allocation of departments hours to benefit the business.
- Trained and mentored employees in all inventory processes per standard operating procedures.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food products to ensure quality.
- Exhibited thorough knowledge of foods, beverages, managerial duties, service techniques and guest interactions.
- Maintained quality of product by culling and rotating product.
Deli Supervisor
Freson Bros.
03.2020 - 09.2022
- Maximized customer satisfaction by training employees well and implementing costumer relation standards.
- Priced and ordered food products, kitchen equipment and food service items.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food products to ensure quality.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Trained clerk level employees to thoroughly understand proper techniques of the company standards.
Deli Clerk
Freson Bros.
05.2018 - 03.2020
- I was used multiple roles to the benefit of the deli.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Completed orders by slicing, weighing, packaging and pricing meats and cheese.
- Followed recipes and customer requests to prepare meals.
- Recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Answered telephone inquires about available menu items, products and services and delivered appropriate information to customers.
Education
High School Diploma -
Memorial Composite High School
Stony Plain, AB06.2020
Skills
- Conflict resolution
- Training
- Planning and organizing
- Able to lift over 50lbs
- Friendly
- Teamwork
- Decision Making
- Team Leadership
- Goal Setting
- Computer Experience
- Customer Service
Timeline
Produce Department Manager
Freson Bros.
09.2022 - Current
Deli Supervisor
Freson Bros.
03.2020 - 09.2022
Deli Clerk
Freson Bros.
05.2018 - 03.2020
High School Diploma -
Memorial Composite High School
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