Malbora Nika
Toronto,ON
Summary
Dynamic Occupational Therapist Assistant/Physiotherapist Assistant with proven expertise at Trillium Health Partners in enhancing patient care through tailored therapeutic activities and effective assistive device instruction. Recognized for exceptional communication skills and reliability, successfully fostering patient engagement and promoting recovery. Committed to maintaining a safe environment and meticulous documentation practices.
Overview
13
13
years of professional experience
Work History
Occupational Therapist Assistant/Physiotherapy Assistant
Trillium Health Partners
Mississauga, Ontario
10.2022 - Current
- Provided direct patient care under the direction of an occupational therapist/physiotherapist.
- Ensured a safe environment by following infection control protocols.
- Adapted treatments according to each patient's individual needs.
- Instructed patients in proper use of assistive devices such as wheelchairs, walkers, and canes.
- Organized recreational activities that promoted healthy social interaction among participants.
- Developed strategies for helping individuals adapt to physical limitations caused by injury or illness.
- Demonstrated effective interpersonal skills when interacting with patients and families.
- Provided guidance to family members about how to help their loved one at home with exercises or therapies recommended by the therapist.
- Assisted with development of therapeutic activities that focused on improving fine motor coordination, gross motor skills, strength, balance, endurance, range of motion, and sensory integration.
- Set up treatment areas with necessary equipment for each patient's individual needs.
- Documented patient progress, treatments, and data in charts.
Administrative Services Clerk-Patient Registration
Trillium Health Partners
Mississauga, Ontario
11.2019 - Current
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Answered phones in a courteous manner while providing excellent customer service.
- Utilized computer software, the Epic program, to create reports, labels, and forms.
- Entered data into computer systems accurately and efficiently.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Communicated with customers and employees to answer questions or explain information.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Trained staff members to perform work activities and use computer applications.
- Operated photocopiers and scanners.
- Processed customer payments accurately and efficiently.
Hospitality Associate
Trillium Health Partners
Mississauga, Ontario
10.2012 - 11.2019
- Performed daily inspections of rooms prior to guest occupancy in order to identify any maintenance needs or deficiencies.
- Greeted guests and provided a warm welcome to all visitors.
- Monitored inventory levels of supplies needed for operations on a regular basis.
- Maintained cleanliness of public areas and guestrooms according to standards.
Education
Associate of Science - OTA/PTA
Humber College
Toronto, ON03-2022
Diploma - Medical Office Assistant
City College of Canadian Careers
08-2019
High School Diploma -
Adult Education Centre Mississauga
Mississauga, ON09-2017
High School Diploma -
Hydajet Lezha
Lezhe,Albania07-2006
Skills
- Patient care
- Assistive device instruction
- Therapeutic activity development
- Documentation practices
- Infection control
- Professionalism
- Reliability
- Task prioritization
- Team collaboration
- Communication skills
- Time management
- Problem solving
Languages
Albanian
Native/ Bilingual
Italian
Full Professional
Spanish
Limited
Timeline
Occupational Therapist Assistant/Physiotherapy Assistant
Trillium Health Partners
10.2022 - Current
Administrative Services Clerk-Patient Registration
Trillium Health Partners
11.2019 - Current
Hospitality Associate
Trillium Health Partners
10.2012 - 11.2019
Associate of Science - OTA/PTA
Humber College
Diploma - Medical Office Assistant
City College of Canadian Careers
High School Diploma -
Adult Education Centre Mississauga
High School Diploma -
Hydajet Lezha
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