Dani Regular
Dundas,ON
Summary
Excellent planning and organization skills. Exceptional time management skills with the ability to work independently. Can multi-task in a fast-paced environment. Quickly adapts to changes in policies and procedures. Demonstrated ability to learn new roles quickly and with ease. Demonstrated customer service and decision-making skills. Demonstrated professionalism when communicating with co-workers, managers, and clients. Completed Level 1 courses in Microsoft Word and Excel. Participated in ''How to Deliver Exceptional Customer Service'' workshop. Recipient of TNT Logistics Employee Pride Award.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Occupational Therapist Assistant /Physiotherapy Assistant
Lifemark Health Group
02.2023 - Current
- Provided compassionate care to patients with debilitating conditions.
- Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
- Maintain and provide loaner wheelchairs.
- Assist wheelchair vendor with getting measurements for custom seating.
- Update and maintain inventory reports.
- Lead fall prevention exercise group classes.
- Assist PTA's with 2:1 ambulation exercises.
- Following through the UDA OT referrals.
- Update progress notes in Point Click Care.
- Completing and updating seatbelt audits.
- Monthly updating of the Falling Leaf Program.
- Communicate with the healthcare team and family members.
- Maintained and promoted positive attitude toward clients and treatment programs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Physiotherapy Assistant Aide
In Your Home Therapy
06.2022 - 01.2023
- Work with patients on home exercises prescribed by the physiotherapist
- Explain the exercises to the patient and why they are helpful
- Ensure patients are completing the exercises correctly
- Bring any necessary equipment to help patient with exercises such as exercise bands or wands
- Write up SOAP notes once sessions are complete
- Communicate with the Physiotherapist any changes, updates, or any questions the patient may have.
Occupational Therapy Assistant - Internship
McCall Centre, Trillium Health Partners
11.2022 - 12.2022
- Gathered patient data and monitored patient progress at during therapy stages
- Provided emotional support to patients adjusting to new cognitive and physical limitations
- Work with patients on transfers, toileting and dressing
- Communicate with the OT and other team members
- Treated assigned patients in activities of daily living in supportive and maintenance programs under supervision
- Implemented patient treatment plans as established by licensed occupational therapists in support of patient goals.
Physiotherapy Assistant - Internship
St. Joseph's Villa
08.2022 - 10.2022
- Worked 1:1 with residents on interventions such as range of motion, stretching, strengthening, gait training and balance
- Assisted with 2:1 ambulation
- Lead group exercises classes
- Applied and monitored modalities
- Updated systems such as AlayaCare and Activitypro after sessions and group exercise classes
- Communicated any changes or information with residents to the physiotherapist
- Checked and recorded water temperature of the hydrocollator
- Drained, cleaned, refilled hydrocollator and washed hot pack covers.
Customer Care Coordinator
Lifemark River Ridge
05.2022 - 08.2022
- Check in patients and clients
- Submit claims to various insurance companies
- Take payments
- Answer phone
- Assist with physiotherapist when needed
- Kept customer and system account information accurate and current to support timely resolutions for concerns
- Consulted with customers to resolve service and billing issues.
- Clean bed, equipment and launder towels
Project Coordinator
CTI Working
11.2004 - 06.2020
- Solely responsible for processing all orders from time order is placed through to installation
- Main contact for any issues that may arise through the order process for the client and the manufacturer
- Create weekly outstanding order report for existing clients
- Work with Accounts Receivable department in regard to installer invoices and client purchase orders
- Provide installers with work order package including any relevant paperwork for delivery and preconceived floor plans.
- Responsible for placing orders for replacement parts and coordinating installation for repairs
- Manage E-mail account for all correspondence with clients pertaining to shipment and installation of order.
Education
PTA/OTA Diploma - Healthcare
TriOS College
Brampton, ON12.2022
OSSD -
Thomas L. Kennedy S.S.
Mississauga, ON06.1994
Skills
- Multitasking and Prioritization
- Customer Service
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Customer Data Confidentiality
- Upbeat and Positive Personality
- Verbal and Written Communication
- Remote Office Availability
- Teamwork and Collaboration
- Patient Relations
- Flexible and Adaptable
Certification
- 03/2022, CPR and First Aid Certified
- 06/2022, MOCA certified
- 05/2022, Certificate of Achievement for Keyboarding
Timeline
Occupational Therapist Assistant /Physiotherapy Assistant
Lifemark Health Group
02.2023 - Current
Occupational Therapy Assistant - Internship
McCall Centre, Trillium Health Partners
11.2022 - 12.2022
Physiotherapy Assistant - Internship
St. Joseph's Villa
08.2022 - 10.2022
Physiotherapy Assistant Aide
In Your Home Therapy
06.2022 - 01.2023
Customer Care Coordinator
Lifemark River Ridge
05.2022 - 08.2022
Project Coordinator
CTI Working
11.2004 - 06.2020
PTA/OTA Diploma - Healthcare
TriOS College
OSSD -
Thomas L. Kennedy S.S.
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