Malaysia Tulley
Pittsburg
Summary
Dynamic Dental Billing and Scheduling Coordinator at Muir Dental, adept at optimizing appointment calendars and resolving billing discrepancies. Leveraging critical thinking and scheduling proficiency, I enhanced operational efficiency and reduced conflicts, ensuring seamless patient care and satisfaction. Committed to delivering exceptional administrative support while fostering a compassionate environment for clients.
Overview
4
4
years of professional experience
Work History
Dental Billing and Scheduling Coordinator
Muir Dental
09.2024 - 02.2025
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Researched and resolved billing discrepancies to enable accurate billing.
Elderly Caregiver
1 + 1 Cares
03.2021 - 09.2024
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Education
No Degree - Medical Billing And Coding
Carrington College
Pleasant Hill11-2025
Associate of Applied Science - Early Childhood Education
Merritt
Oakland, CA06-2020
Skills
- Schedule management
- Scheduling proficiency
- Critical thinking
- Telephone etiquette
- Administrative duties
- Patient scheduling
- Patient registration
- Call screening
- Insurance verification
- Medical billing
Timeline
Dental Billing and Scheduling Coordinator
Muir Dental
09.2024 - 02.2025
Elderly Caregiver
1 + 1 Cares
03.2021 - 09.2024
No Degree - Medical Billing And Coding
Carrington College
Associate of Applied Science - Early Childhood Education
Merritt
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