Summary
Overview
Work History
Education
Skills
Core Skills And Strengths
Languages
Certification
Accomplishments
References
Timeline
Generic

Malathi Enbanathan

Toronto

Summary

Compassionate and dedicated Personal Support Worker with hands-on experience at the Rekai Centre, delivering high-quality personal care and support. Skilled in monitoring client conditions, maintaining accurate documentation, and collaborating with healthcare teams to ensure safety and well-being. Committed to promoting healthy habits, encouraging independence, and continuously growing within the healthcare field through the application of best practices and emerging techniques.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Personal Support Worker – Facility-based Practicum

Rekai Wellesley Centre
Toronto
01.2025 - 04.2025
  • Provided personal care for four residents with dementia, including toileting, bathing, and feeding, in a respectful, culturally appropriate manner.
  • Reported client health and behavior changes, and identified potential safety hazards, collaborating with the immediate supervisor to address issues.
  • Documented all duties performed according to facility policies and procedures, using the Point of Care (POC) system.
  • Demonstrated effective, client-focused communication with residents, families, and staff while exercising tact and diplomacy.
  • Supported residents' overall hygiene, mobility, and well-being through consistent daily care.

Customer Service Representative

Walmart
Toronto
01.2022 - 01.2023
  • Delivered friendly and efficient service in a fast-paced retail setting.
  • Handled customer inquiries, transactions, and returns professionally.
  • Maintained cleanliness, and followed health and safety protocols.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Provided accurate information about products and services to customers.

Administrative Volunteer

The Corner @ 200
Toronto
01.2021 - 01.2022
  • Supported front desk reception and appointment scheduling.
  • Assisted with data entry and community program preparation.
  • Maintained organized records and contributed to smooth operations.
  • Greeted guests and vendors to assist in navigating space.
  • Reserved and managed meeting room availability.

Education

Personal Support Worker Certificate Program -

George Brown College
Toronto, ON
04-2025

Bachelor of Science (B.Sc.) - Microbiology

Madras University
Chennai, India
01.2010

Skills

  • Kind and respectful approach to caregiving
  • Strong communication skills
  • Active listening skills
  • Reliable
  • Punctual
  • Dependable
  • Physically capable of assisting with transfers
  • Mobility assistance
  • Personal care
  • Detail-oriented
  • Ability to report and document changes
  • Team-oriented
  • Experience collaborating in healthcare settings
  • Culturally aware
  • Respectful of individual beliefs and values
  • Strong judgment
  • Assessment skills
  • Problem-solving ability
  • Eager to learn
  • Professional growth in healthcare
  • Customer service
  • Condition monitoring
  • Organizational skills
  • Fast learner
  • Safety awareness
  • Patient care

Core Skills And Strengths

  • Kind, respectful, and client-centered approach to caregiving
  • Strong communication and active listening skills
  • Reliable, punctual, and dependable in caregiving environments
  • Physically capable of assisting with transfers, mobility, and personal care
  • Detail-oriented with ability to report and document changes in client condition
  • Team-oriented with experience collaborating in healthcare settings
  • Culturally aware and respectful of individual beliefs and values
  • Demonstrates strong judgment, assessment skills, and problem-solving ability
  • Eager to learn and grow professionally in the healthcare field

Languages

English
Professional
Tamil
Native/ Bilingual

Certification

  • Certifications: Food Handler Certificate, CPR (HCP Level), Standard First Aid.

Accomplishments

  • Awarded and got appreciation while providing a volunteer services to need.

References

References available upon request.

Timeline

Student Personal Support Worker – Facility-based Practicum

Rekai Wellesley Centre
01.2025 - 04.2025

Customer Service Representative

Walmart
01.2022 - 01.2023

Administrative Volunteer

The Corner @ 200
01.2021 - 01.2022

Personal Support Worker Certificate Program -

George Brown College

Bachelor of Science (B.Sc.) - Microbiology

Madras University
Malathi Enbanathan