Malak Zayed
Dubai
Summary
Proven leader and critical thinker, excelled at Greenpress by leveraging exceptional customer service and analytical skills to solve complex problems and enhance team efficiency. Demonstrated unparalleled adaptability and interpersonal prowess, fostering significant improvements in customer relations and team dynamics.
Overview
2
2
years of professional experience
Work History
Greenpress
Representative, Worked Part and Full Time
09.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Managed approximately 20 customers' orders, complaints, and regular everyday interactions in a short time
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Identified issues, analyzed information, and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others
Education
Bachelor of Science - Industrial Engineering And Management Engineering
University of Sharjah
Sharjah 05.2027
High School Diploma -
Lorne Park Secondary School
Mississauga, ON06.2022
Skills
- Customer Service
- Team/Time Management
- Multitasking
- Customer Relations
- Critical Thinking
- Flexible and Adaptable
Languages
English
Full Professional
Arabic
Full Professional
French
Limited Working
Additional Information
I am a Canadian citizen who moved from Canada to Dubai to finish my studies at the University of Sharjah.
Timeline
Greenpress
Representative, Worked Part and Full Time
09.2021 - 08.2023
Bachelor of Science - Industrial Engineering And Management Engineering
University of Sharjah
High School Diploma -
Lorne Park Secondary School
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