Malak Hajj Moussa
Toronto,Ontario
Summary
Adept at juggling multiple tasks, I enhanced guest experiences at Naan & Kabob through exceptional customer service and efficient use of POS systems. My ability to foster team collaboration and maintain a professional attitude under pressure led to a significant improvement in service delivery and customer satisfaction. Skills include advanced cash handling and effective problem-solving.
Overview
1
1
year of professional experience
Work History
Server
Naan & Kabob
02.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
L'Amoreaux Collegiate Institute
Agincourt, ON06.2026
Skills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Attitude
- Order Taking
- Strong multitasking
- Time Management
- Problem-solving skills
- Teamwork and Collaboration
Languages
Arabic
Native or Bilingual
Timeline
Server
Naan & Kabob
02.2023 - 03.2024
High School Diploma -
L'Amoreaux Collegiate Institute
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