Makenna Mestinsek
Halifax
Summary
Organized and motivated server with experience in fast-paced restaurant environments. Approaches the work environment and hospitality sector with a hardworking and resourceful approach. Skilled multitasker with superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Upbeat, friendly and anticipates customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
EnVie - A Vegan Kitchen
09.2023 - 04.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Teaching Assistant
St. Francis Xavier University
03.2023 - 04.2023
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
- Recorded grades for coursework and tests in online reporting system.
- Assessed student assignments to check quality and completeness before submission for grading.
Anthropology Department Student Assistant
St. Francis Xavier University
01.2023 - 04.2023
- Carried out day-day-day duties accurately and efficiently. Such as creating posters and organizing events, assisting with course research, and organizing material.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours that accommodated faculty's needs as well as mine.
Seasonal Wildfire Dispatcher
Government of Alberta
05.2021 - 08.2022
- Worked two seasons in this position. First was May - August 2021; second was May - August 2022.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently. Some of which include entering data into programs, hiring aircraft and responding to 310-FIRE calls.
- Demonstrated respect, friendliness and willingness to help wherever needed. Continued to ask questions and improve skills and critical thinking in emergency situations.
- Worked flexible hours; night, weekend, and holiday shifts.
- Received public emergency and non-emergency calls and worked with coworkers efficiently and critically in order to effectively dispatch official unit crews and aircraft while tracking data in real-time environments.
Student Note Taker
St. Francis Xavier University
09.2021 - 12.2021
- Delivered notes quickly to help students stay on top of class demands.
- Collected detailed and comprehensible notes for individual students unable to attend class or document lectures.
- Submitted notes in a timely manner, ensuring notes were readable and understandable.
Hostess and Expeditor
Elbow Room Britannia
02.2018 - 05.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times. Answered customer questions about hours, seating and menu information.
- Assigned over 100 patrons per night to tables suitable for needs and restaurant section rotation.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assisted managers with quickly resolving service- and food-related issues.
Education
Bachelor of Interior Design - Interior Design
Yorkville University
Toronto, ON08.2026
Bachelor of Arts - Advanced Major in Anthropology
St. Francis Xavier University
Antigonish, NS05.2023
High School Diploma -
St. Francis High School
Calgary, AB05.2019
Skills
- Flexible and Adaptable
- Microsoft Office
- Bilingual French & English
- Collaboration
- Decision Making
- Data Entry
- Conflict Resolution
- Active Listening and Communication
- Prioritizing Situations
- Critical Thinking
Certification
- First Aid Training - 2021 - present
- Licensed Radio Operator - 2021 - present
- Class 5 Driver's License - 2017 - present
- WHMIS - 2022 - present
Volunteer Work
Life.School.House Service Learning
- September - December 2022.
- Collaborated with Life.School.House coordinators to learn and implement the model in the StFX student community.
- Applied asset-based community development approaches to planning the implementation.
- Attended community events run by Life.School.House.
- Created a podcast with Social Justice Radio. Find a recorded version here: http://socialjusticeradio.onelouder.ca/
Co-President of the Anthropology Society
- September 2022 - April 2023
- Hosted weekly meetings to support students in Anthropology classes with homework and research help
- Collaborated with faculty to organize events promoting Anthropology in the campus community, such as a Pecha Kucha event where myself and faculty shared our research creatively.
- Spoke with students about their interest in Anthropology and devoted time to offer advice and assistance in their future academics and careers.
References
Dayna Kereliuk
Wildfire Dispatcher Supervisor
Calgary Agriculture and Forestry, Government of Alberta
8660 Bearspaw Dam Rd NW, Calgary, AB T3L 1S4
(403)-710-3737
dayna.kereliuk@gov.ab.ca
Dr. Meghann Jack
Historian II for Atlantic Canada
Parks Canada Agency
30 Rue Victoria
Gatineau, QC, J8X 0B3
(902)-753-6888
meghann.jack@pc.gc.ca
Meg Norris
Restaurant Manager - EnVie A Vegan Kitchen
(902)-880-9208
Timeline
Server
EnVie - A Vegan Kitchen
09.2023 - 04.2024
Teaching Assistant
St. Francis Xavier University
03.2023 - 04.2023
Anthropology Department Student Assistant
St. Francis Xavier University
01.2023 - 04.2023
Student Note Taker
St. Francis Xavier University
09.2021 - 12.2021
Seasonal Wildfire Dispatcher
Government of Alberta
05.2021 - 08.2022
Hostess and Expeditor
Elbow Room Britannia
02.2018 - 05.2019
Bachelor of Interior Design - Interior Design
Yorkville University
Bachelor of Arts - Advanced Major in Anthropology
St. Francis Xavier University
High School Diploma -
St. Francis High School
- First Aid Training - 2021 - present
- Licensed Radio Operator - 2021 - present
- Class 5 Driver's License - 2017 - present
- WHMIS - 2022 - present
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