Makayla Wilson
Carlotta
Summary
In summary these are the things I do on a daily I deal with cash handling running the the front end of the store with the cashier and telling them what to do and where to go. I handle phone calls whether it’s to do with customer complaints or questions about products. And have cash handling skills counting money and running a register. Dealing with the daily schedule of employees and having them complete projects.
Overview
2026
2026
years of professional experience
Work History
Manager
Fortuna Grocery Outlet
Fortuna
07.2019 - Current
- Resolved customer complaints and issues promptly.
- Delegated work to staff, setting priorities and goals.
- Show other employees how to work on a certain project and complete it.
- Answering phone calls about complaints and or questions regarding staff or product.
- Cash handling skills counting safes
- Over saw multiple different departments and helped with them
- Coached, mentored and trained team members in order to improve their job performance.
- Started out as a courtesy clerk would help out customers
- Moved to a cashier and interacted with customers more and had cash handling skills.
- Worked in different departments and learned different areas and skills
Was in 4-H and FFA in High School
Fortuna FFA
- Raised multiple different animals
- I was junior and teen leader to a couple different groups in 4-H and had to help the younger kids with tasks
Education
High School Diploma -
Fortuna Union High School
Fortuna, California06-2018
Skills
- Customer service
- Answering phone calls
- Cash handling
- Deal with customer and employee conflict
Timeline
Manager
Fortuna Grocery Outlet
07.2019 - Current
Was in 4-H and FFA in High School
Fortuna FFA
High School Diploma -
Fortuna Union High School