Makayla Mabry
Oakland
Summary
Calm, detail-oriented professional with hands-on experience in radio communication, emergency response support, and high-pressure decision-making seeking a 911 Police Dispatcher position with the City of Richmond. Proven ability to manage stressful situations, prioritize multiple tasks, and communicate clearly to ensure public safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Traffic Control
PG&E
05.2024 - Current
- Maintained constant two-way radio communication with crews, relaying urgent updates and coordinating safe operations
- Managed high-risk traffic environments requiring split-second decision-making and situational awareness
- Monitored surroundings and responded quickly to hazards to protect public and worker safety
- De-escalated frustrated or non-compliant individuals while maintaining professionalism and control
- Coordinated with multiple personnel simultaneously while prioritizing tasks in time-sensitive situations
- Coordinated with local authorities when necessary for road closures or traffic control measures during job site operations.
- Provided traffic control during special events and emergencies, ensuring public safety and minimal disruption.
- Coordinated traffic control efforts during major events or accidents for smoother flow of vehicles around affected areas.
- Worked extended shifts, including 24-hour operations, maintaining alertness, clear communication, and sound decision-making in high-pressure situations
Education
Entry to Gas Operations
PG&E PowerPathway
Oakland, CA03-2024
High School Diploma -
Patterson High School
Patterson, CA05-2023
Skills
- Traffic Control Operations
- Public Safety Coordination
- Field operations
- Excavation operations
- Material Handling
- Proficient with Power & Hand Tools
- Critical situational awareness
- Incident documentation
- Emergency communication
- Rapid decision making
- Multitasking in Fast-Paced Environments
- Efficient multitasking
- Conflict Resolution & De-escalation
- Effective communication
- Efficient multitasking
Certification
- PTB & WOI-D Passed
- IBEW 1245 Hiring Hall Member
- PG&E Academy TECH-0004 Traffic Control Flagging
- PG&E Academy GAS-0802 Gas Utility Worker School
- PG&E PowerPathway Program Graduate
- ATSSA California Flagging Certification
- CPR / AED / First Aid Certified
Timeline
Traffic Control
PG&E
05.2024 - Current
Entry to Gas Operations
PG&E PowerPathway
High School Diploma -
Patterson High School