Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Mabry

Oakland

Summary

Calm, detail-oriented professional with hands-on experience in radio communication, emergency response support, and high-pressure decision-making seeking a 911 Police Dispatcher position with the City of Richmond. Proven ability to manage stressful situations, prioritize multiple tasks, and communicate clearly to ensure public safety.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Traffic Control

PG&E
05.2024 - Current
  • Maintained constant two-way radio communication with crews, relaying urgent updates and coordinating safe operations
  • Managed high-risk traffic environments requiring split-second decision-making and situational awareness
  • Monitored surroundings and responded quickly to hazards to protect public and worker safety
  • De-escalated frustrated or non-compliant individuals while maintaining professionalism and control
  • Coordinated with multiple personnel simultaneously in fast-paced environments
  • Coordinated with local authorities when necessary for road closures or traffic control measures during job site operations.
  • Provided traffic control during special events and emergencies, ensuring public safety and minimal disruption.
  • Coordinated traffic control efforts during major events or accidents for smoother flow of vehicles around affected areas.

Education

High School Diploma - Entry to Gas Operations

PG&E PowerPathway
Oakland, CA
01.2024

High School Diploma - undefined

Patterson High School
01.2023

Skills

  • Emergency Call Handling & Radio Communication
  • High-Stress Decision Making & Rapid Response
  • Conflict Resolution & De-escalation
  • Multitasking in Fast-Paced Environments
  • Public Safety Coordination
  • Incident Reporting & Accurate Documentation
  • Active Listening & Clear Communication
  • Situational Awareness & Critical Thinking
  • Construction & Field Operations Experience
  • Proficient with Power & Hand Tools
  • Knowledge of Basic Gas Utility Work
  • Material Handling
  • Excavation & Trenching
  • Traffic Control Operations
  • Works Efficiently in Fast-Paced Environments

Certification

  • PTB & WOI-D Passed
  • IBEW 1245 Hiring Hall Member
  • PG&E Academy TECH-0004 Traffic Control Flagging
  • PG&E Academy GAS-0802 Gas Utility Worker School
  • PG&E PowerPathway Program Graduate
  • ATSSA California Flagging Certification
  • CPR / AED / First Aid Certified

Timeline

Traffic Control

PG&E
05.2024 - Current

High School Diploma - undefined

Patterson High School

High School Diploma - Entry to Gas Operations

PG&E PowerPathway
Makayla Mabry