Dedicated professional with a strong background in customer service and quality assurance. Skilled in supervising teams, prioritizing tasks, and maintaining strict health standards to enhance operational efficiency and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Swing Manager
McDonald's
Prince George, British Columbia
10.2023 - Current
Supervised daily operations to maintain efficient workflow in fast-paced environment
Ensured cleanliness and sanitation standards in kitchen and dining areas for guest safety
Maintained strict health and safety standards
Trained staff on proper cleaning procedures and hygiene practices
Responded quickly to spills and hazards to enhance customer experience
Supervised team members during peak hours to maintain service quality.
Resolved customer complaints promptly to enhance guest satisfaction.
Cleaner Supervisor
Simba Services
Prince George, British Columbia
04.2024 - 10.2024
Supervised cleaning staff to ensure adherence to company standards.
Supervised and coordinated daily cleaning activities in assigned areas, ensuring completion of all tasks to established standards.
Trained new employees in cleaning techniques and safety protocols to maintain high standards.
Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
Managed inventory of cleaning supplies and streamlined ordering process for timely replacements.
Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.