MA JESILDA TANINGCO
Drumheller,AB
Summary
Compassionate Healthcare Aide with experience in person-centered care across hospital and long-term care environments. Skilled in daily living assistance, health monitoring, and creating safe spaces. Strong background in dementia and palliative care, providing emotional support and patient monitoring. Pursuing Continuing Care Assistant certification while seeking to advance within the healthcare field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Healthcare Aide
Alberta Health Services (AHS)
Drumheller, Alberta
10.2023 - Current
- Provide hands-on personal care to residents and patients in hospital and long-term care settings.
- Provided assistance with bathing, dressing, feeding, mobility, and emotional support to enhance resident comfort and dignity.
- Monitored and documented patient changes, reporting promptly to nursing staff to ensure timely interventions.
- Worked closely with RNs, LPNs, and other HCAs to provide coordinated care for residents.
- Ensured cleanliness and safety in resident care areas to promote a dignified environment.
- Earned the 'Rockstar Button' for October 2025 due to exceptional performance, reliability, and teamwork.
Payment Officer
Best Resource Network Inc.
, Philippines
07.2016 - 06.2023
- Executed accurate financial transactions, reconciliations, and payment processing to ensure timely and error-free operations.
- Provided professional customer service, fostering client satisfaction and loyalty.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Relations Specialist
Ozone Cycle Enterprises
, Philippines
05.2012 - 06.2016
- Responded to customer inquiries via phone, email, and chat, enhancing customer satisfaction.
- Resolved complaints and implemented effective solutions, fostering customer loyalty.
- Managed customer inquiries and resolved issues effectively.
- Developed and maintained strong customer relationships through regular communication.
- Collaborated with sales team to address customer needs and enhance satisfaction.
Education
Associate - Computer Technology
Datamex Computer College
Philippines03-2002
Skills
- Patient care assistance
- Patient monitoring
- Basic life support
- Infection prevention and control
- Crisis management
- Patient lifting
- Lifting techniques
- Restraint application
- Dementia care support
- Alzheimer's care
- Meal preparation
- Supporting personal needs
- Personal care
- Compassionate care
- Healthcare ethics
- Team collaboration
- Alzheimer's care
Certification
• Choking Management and Response
• Palliative Care
• Non-Violent Crisis Intervention
* Basic Life Support (BLS), Heart and Stroke
• Palliative Care
• Non-Violent Crisis Intervention
* Basic Life Support (BLS), Heart and Stroke
Accomplishments
- Rockstar Employee, Alberta Health Services, 09/25, Recognized for exceptional dedication, compassionate care, and teamwork.
- Consistently received positive feedback from residents and nursing staff for empathy and professionalism.
Timeline
Healthcare Aide
Alberta Health Services (AHS)
10.2023 - Current
Payment Officer
Best Resource Network Inc.
07.2016 - 06.2023
Customer Relations Specialist
Ozone Cycle Enterprises
05.2012 - 06.2016
Associate - Computer Technology
Datamex Computer College