Summary
Overview
Work History
Education
Skills
Timeline
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Majeed Maghrabi

Ladner,BC

Summary

I'm seeking to acquire a full-time job Pilot position in your prestigious company. I bring attentive and exceptional safety skills aimed at maintaining a flawless 100% safe flight record. My track record demonstrates the ability to make critical decisions confidently under pressure.

Overview

3
3
years of professional experience

Work History

Customer Service Supervisor

Saudi Arabian Airlines
Jeddah City, Jeddah
01.2012 - 07.2015
  • Work directly with sales and management to create a customized customer service plan
  • Respond to customer inquiries
  • Ensure customer satisfaction
  • Discuss customer complaints with managers
  • Create a weekly report on all customer service activities
  • Resolved customer complaints or answered customers' questions
  • Guided employees in handling difficult or complex problems
  • Supervised and trained customer service staff to ensure excellent customer service delivery

Education

Professional Pilot Program - Commercial Aviation

Insignia College
Boundary Bay, Delta, BC
01-2023

Bachelor of Arts - Public Relations and Advertising

6th of October University
Cairo
09-2011

Skills

  • Work Prioritization
  • Report Generation
  • Problem-Solving
  • Workflow Management
  • Positive and Constructive Feedback
  • Decision-Making
  • Customer Service
  • Schedule Management
  • Performance Management

Timeline

Customer Service Supervisor

Saudi Arabian Airlines
01.2012 - 07.2015

Professional Pilot Program - Commercial Aviation

Insignia College

Bachelor of Arts - Public Relations and Advertising

6th of October University
Majeed Maghrabi