Majalyn Isip
Scarborough,Ontario
Summary
Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Consistently recognized for sales performance and excellence in customer service.
Overview
19
19
years of professional experience
Work History
Sales Associate
Ikea North York
Toronto, ON
06.2013 - 05.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Mutual Fund Processor
CI Investments
Toronto, ON
10.2007 - 09.2008
- Entered data into computer tracking system and filed paperwork according to procedures.
- Received and reviewed incoming documents and materials.
- Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
- Researched and resolved discrepancies to maintain accuracy.
Sales Associate
The Children Place
Toronto, ON
12.2004 - 09.2007
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Prepared merchandise for sales floor by pricing or tagging.
Production Assembly
Litens Automotive
Concord, ON
07.1997 - 12.2003
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Kept work areas clean by removing trash and debris and organizing tools in preparation for next shift.
- Followed outlined specifications to implement assembly plans.
- Boxed, labeled and transported items to support assembly operations.
Education
No Degree - Computer Science
AMA Computer College
Manila, PhilippinesHigh School Diploma -
Dominican College
Manila, PhilippinesSkills
- Flexibility
- Attention to detail
- Team player
- Problem-solving abilities
- Organizational skills
- Time Management
- Verbal and Written Communication
- Retail Knowledge
- Dispute Mediation
- Order Processing
- Customer Needs Assessment
- Customer Service
Volunteer Work
- Annual Tree Planting
- The Breakfast Club of Canada
- TPL Learning to Read Program
- NYGH Rally in the Ravine
- Colour to Conquer for Cancer Research
Timeline
Sales Associate
Ikea North York
06.2013 - 05.2022
Mutual Fund Processor
CI Investments
10.2007 - 09.2008
Sales Associate
The Children Place
12.2004 - 09.2007
Production Assembly
Litens Automotive
07.1997 - 12.2003
No Degree - Computer Science
AMA Computer College
High School Diploma -
Dominican College
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