Maitry Shah

• Gathering Information and documentation from clients

• Helping clients fill out immigration application forms

• Arranging for Document translations

• Reviewing all documents to ensure they are accurate and meet government requirements

• Ensuring that deadlines are met.

• Tracking status of each application and keeping clients updated.

• Provided exceptional customer service to ensure customer satisfaction.
• Developed positive relationships with customers through friendly interactions.
• Identified areas of improvement in customer service processes and suggested changes accordingly.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Gathered customer feedback through surveys and used the data to improve customer service.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Developed strong relationships with customers by providing personalized assistance and support.
• Answered customer inquiries and provided accurate information regarding products and services.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
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• Monitored the client's needs for website development and website designing.
• Maintained accurate records of all client communications, including emails, phone calls, documents.
• Worked closely with clients to source cost-effective websites without sacrificing performance or reliability.
• Coordinated with other departments within the organization to ensure smooth workflow through the entire development process.

• Handled confidential documents in an organized fashion according to established protocol.
• Prepare the students going abroad for studies for Visa Interviews of different countries.
• Fill up admission forms for different universities and prepare student visa files.
• Maintained up-to-date knowledge of current immigration laws and regulations.
• Processed applications for temporary work permits, student visas, and other types of nonimmigrant visas.