Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maisha Tasnim Rahman

Ottawa,ON

Summary

Adaptable professional skilled in retail operations and customer engagement. Demonstrated ability to manage inventory and provide product knowledge, ensuring a seamless shopping experience and fostering customer loyalty.

Overview

7
7
years of professional experience

Work History

Store Associate

Marshalls-Winners: The TJX Companies
Ottawa, Ontario
10.2025 - 01.2026
  • Assisted customers in locating merchandise throughout the store.
  • Ensured cleanliness and organization of sales floor displays to create an inviting shopping environment.
  • Stocked shelves with new merchandise and ensured proper signage.
  • Worked with team members to improve customer service experience through effective communication and support.
  • Provided product knowledge and answered customer inquiries promptly.
  • Participated in inventory counts to ensure accurate stock levels.
  • Delivered exceptional customer service by promptly addressing inquiries and providing product knowledge.

Store Associate

Customize IT
Ottawa, Ontario
04.2025 - 10.2025
  • Assisted customers in selecting apparel and guided them through the T-shirt customization process.
  • Operated heat press and vinyl cutter equipment to produce personalized designs. Processed sales transactions and managed returns using POS systems.
  • Organized and maintained appealing store displays, restocked merchandise, and monitored inventory levels to ensure product availability.
  • Handled customer inquiries and offered design suggestions, contributing to improved customer satisfaction and loyalty.

Executive

M&W Fashion Limited
Ottawa, Ontario
01.2019 - 03.2025
  • Strengthened company business by leading implementation of projects and procedures that enhanced operational effectiveness.
  • Determined appropriate budgets and administered expenditures
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
  • Boosted team morale through monthly events, including luncheons and workshops for one-on-one concern addressing.

Education

Bachelor of Science - Neuroscience And Mental Health

Carleton University
Ottawa
03-2026

Skills

  • Customer service and sales
  • Cash handling
  • Retail operations
  • Operations oversight
  • Quality Control & Attention to Detail
  • Team collaboration
  • Leadership networking

Timeline

Store Associate

Marshalls-Winners: The TJX Companies
10.2025 - 01.2026

Store Associate

Customize IT
04.2025 - 10.2025

Executive

M&W Fashion Limited
01.2019 - 03.2025

Bachelor of Science - Neuroscience And Mental Health

Carleton University
Maisha Tasnim Rahman